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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
184 Reviews

185 Reviews of Heritage GMC Buick - Service Center

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November 02, 2024

Took in for the AC making squeaking sound, they had vehicle for 6 days and could not replicate or diagnose the sound. In last couple days since getting vehicle back it has made the sound every time wit More

by ian.shelley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan service
October 29, 2024

Great service; friendly customer service and answered and address all questions. I would recommend this dealership. More

by EVONDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Great customer service. The Staff are professional and personable. At this time, I am pleased with the service. More

by ABNEWHOUSE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

professional staff. Oil change was seamless. no problems. is this enough words yet? bla bla. More

by dhart75024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Excellent, friendly and quick service! !!! Great experience! Stop at Heritage GMC for all service needs. More

by EV
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

So professional and courteous. The information was on time and the communication was on point! More

by MTJEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Nathan is a great service manager very personable, get it done kind of guy, Steve excellent sales More

by slgklm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
October 19, 2024

Great great great great great great great great great great great great great great great More

by GARRETTLENTZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Took immediate care of my wife without an appointment; she had a failed battery. Left very pleased. More

by MORRYSILVERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Service dept. that day was short handed, so it took a little longer than normal. But everything was done right and clean. Checked oil level at home and it was pe More

by zannini0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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