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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
185 Reviews

185 Reviews of Heritage GMC Buick - Service Center

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April 05, 2024

Sam and Shawn both took care of my needs and provided excellent customer service period. More

by axa028100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Overall Great, but A little slow at taking me in, but extremely fast in getting vehicle ready. More

by stephen_conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

I received a recall notice but GMC not prepared to correct at this time. Need better coordination with corporate More

by HOPKINSRICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

This dealership has horrible service in the service department.There are no loaner cars ever More

by lmbraddy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Tittle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Wonderful, professional service, as always. Thanks, Heritage GMC team! Great dealership with outstanding, helpful employees. More

by WKFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Tittle
March 26, 2024

I was tweeted very nice and Professional, they were very honest. And save me money, They check my brakes. And told me they were fine. More

by MYTIA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Customer service was very good. Good turn around time for an oil change, about 35 mins. More

by wineczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Very good customer service Quick service my wait was less than one hour Thank you More

by DIANABIRKETT2
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Always except great service when using this dealership. Between the sales team and the service team makes me proud and confident that my next purchase will be from them. More

by ERIC75228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
March 16, 2024

Always a good experience. Our service advisor is Sam and he is awesome!! They will let you know problems if something needs to be checked soon. More

by MICHELLEGIPSON2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ambrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad the service manager
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