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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
271 Reviews

271 Reviews of Heritage GMC Buick - Service Center

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July 06, 2025

It was fast. Service was friendly. Close to my home. Will go back to them. More

by tracioddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Always great, friendly, courteous service. My car now has 108,000 miles on it. A lot of it is due to your service. Thank you!! More

by PJANKRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Great customer service with reasonable prices. Nathan Scott was good with keeping me informed about my vehicle. More

by fd_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
June 20, 2025

Was informed I had a warranty get to the shop its another story! The guy I spoke with asked for my information and stated your tire is covered. I drive by multiple tire shops and go a day with riding around More

by braeh2005
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

We brought our vehicle in needing major repair, and Nathan Scott was friendly, honest, and made every effort to accommodate our needs. Thank you Heritage service department and Nathan in particular. More

by DRLYNDACARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
June 05, 2025

got issues with my 2023 Yukon but would not let me use a loaner car but said they would have to keep my vehicle 2 to 3 day.. my 36000 miles coming up and i need these things fixed More

by johnellis96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

My experience with the dealership. It was excellent, nice and polite. My experience with the dealership Excellent how else can you describe it loss for words i will always deal with th More

by rowsey07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. More

by dhowsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Always helpful. Fast service and the waiting room is always stocked and clean. Gives me time to catch up on hgtv :) More

by BRITTANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Retta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Nathan and Brad are top notch. Quality service on time and quick responses. I always appreciate on time and quick More

by wshawnstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and Brad
1
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