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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
184 Reviews

184 Reviews of Heritage GMC Buick - Service Center

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November 15, 2024

If we were dependent on Heritage service department employees to defend the country during WWII we would all be speaking Japanese. More

by mark.e.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

we love Heritage GMC. Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Her More

by lisa.underwood1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

It appears the service was handled well as requested and new batteries were placed in the keys as requested. More

by richardbradley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

On time and great customer service. Well detailed invoice clean and organized place smooth process. More

by COLON1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Outstanding service, easy to schedule, courteous personnel, clean and comfortable waiting area and restrooms, great dealership More

by mlb4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

I was early to my appointment and they got me in and out before my appointment time. More

by APIERCE0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Nathan Scott has given nothing but exceptional service since the moment he was assigned to me as my service advisor!!!! He makes certain all repair have been done without having to return again for the s More

by hairspott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
November 02, 2024

I shouldn’t be forced to write text if I don’t want to. It’s stupid. More

by sstexex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

There was an over charge (being charged twice for the same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 f More

by FRANCISCOGGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Took in for the AC making squeaking sound, they had vehicle for 6 days and could not replicate or diagnose the sound. In last couple days since getting vehicle back it has made the sound every time wit More

by ian.shelley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan service
1
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