Herb Gordon Subaru - Service Center
Silver Spring, MD
1,154 Reviews of Herb Gordon Subaru - Service Center
Always Great Experience I am a long time Subaru customer - and always find they are very professional! Today my Serviice Advisor was Michael Goodman and he went out of his wa I am a long time Subaru customer - and always find they are very professional! Today my Serviice Advisor was Michael Goodman and he went out of his way to provide a great experience. He kept me informed and searched for a coupon to lower my cost. Couldn't have asked for more! Thanks so much! More
Service appointment Very happy with latest service appointment. We have bought three vehicles from Herb Gordon Subaru and we are consistently pleased with the service the Very happy with latest service appointment. We have bought three vehicles from Herb Gordon Subaru and we are consistently pleased with the service they provide. They take the time to explain what’s being done and make recommendations for car care. We are able to get loaner vehicles when needed and when we wait, they get us in and out as promised. More
Professional, courteous, reliable service Have been using their Service Dept since I bought our car there. Always good service. Explain what needs to be done and don’t do things not needed. N Have been using their Service Dept since I bought our car there. Always good service. Explain what needs to be done and don’t do things not needed. Never any problems. More
Best Subaru service Consistently provides excellent, reliable, dependable service. It gives me peace of mind to know that my cars are being maintained by knowledgable sta Consistently provides excellent, reliable, dependable service. It gives me peace of mind to know that my cars are being maintained by knowledgable staff. They provide excellent customer service. More
Excellent customer service The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and are very efficient smd thorough at checking out your car. You can also text your service rep any time and they will help you navigate what you might need. More
Thorough CS does a good job making sure you understand what they did and why. Never tried to upsell me anything i didnt need. Provided discount to offset previ CS does a good job making sure you understand what they did and why. Never tried to upsell me anything i didnt need. Provided discount to offset previously performed service on 30,000 mile. More
Quick and always polite I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Defin I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Definitely has my recommendation. More
Great service and staff Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much a Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much appreciated.. More
Vitaliy Khlebnikov is awesome! Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vi Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vitaliy always gets back to me right away when there is any kind of issue with the car. I trust him and feel very comfortable bringing the car to him. It’s a big bonus to have this kind of peace of mind. More
Windshield replacement and routine service Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine s Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine service and a fix to my Bluetooth system while I was there. More