Herb Gordon Subaru - Service Center

12K Service Maintenance I was very pleased with the service, in particular, the Service Advisor (Vitaliy K.). He took time to talk to me about the necessary items. Even at I was very pleased with the service, in particular, the Service Advisor (Vitaliy K.). He took time to talk to me about the necessary items. Even at the end, walked me to my car and made it easy for me to just pull out. I would like to use him again. More

Awesome experience Vitaliy is always awesome every time I come into the dealership. I always ask for something extra that he has an answer for each time. he customizes m Vitaliy is always awesome every time I come into the dealership. I always ask for something extra that he has an answer for each time. he customizes my needs based on what I want and I appreciate that. I’m sure everyone else is great as well, but I haven’t had the pleasure to work with them. If it’s not broke, don’t fix it right? Thanks so much. 😃 More

Customer-Focused Service I received great customer-focused service from the Herb Gordan Subaru Service Advisor, Michael Goodman! Michael did an amazing job explaining benefits I received great customer-focused service from the Herb Gordan Subaru Service Advisor, Michael Goodman! Michael did an amazing job explaining benefits of my warranty and even tips on further maintence on my Crosstrek! Did I mention he also saved me about $150?! Thank you! More

Always a great experience Always do great work. They've even squeezed me in when they don't have any appointments left. The quiet lounge allows me to work while I wait. The sta Always do great work. They've even squeezed me in when they don't have any appointments left. The quiet lounge allows me to work while I wait. The staff is friendly and I never feel like I'm getting hustled! More

Primo service Very professional service staff, detail oriented and very prompt. There is a loaner car option which I have never used because the service is very sp Very professional service staff, detail oriented and very prompt. There is a loaner car option which I have never used because the service is very speedy. More

Michael was patient and kind, great customer service! Customer service is excellent, attention paid to the customer is excellent. Michael treated me as if I was his only customer, he did not rush me. Customer service is excellent, attention paid to the customer is excellent. Michael treated me as if I was his only customer, he did not rush me. More

Great Customer Service Michael Goodman in the service department made each of my visits as easy as could be. He was communicative and went above and beyond to ensure I unde Michael Goodman in the service department made each of my visits as easy as could be. He was communicative and went above and beyond to ensure I understood my options. He was incredibly pleasant to work with. More

Great service My car had wet carpeting within a few weeks of purchase. I was given a loaner car during their investigation, I was kept informed during the service/r My car had wet carpeting within a few weeks of purchase. I was given a loaner car during their investigation, I was kept informed during the service/repair time and my carpeting was fully replaced after the faulty part was replaced. The staff was pleasant, friendly, and professional with every encounter. Highly recommend them for service. More

Great experience and facility Easy online scheduling. My service advisor Michael Goodman is always helpful and friendly. He explains what is going to be repaired and why getting my Easy online scheduling. My service advisor Michael Goodman is always helpful and friendly. He explains what is going to be repaired and why getting my approval before going forward. Waiting area is clean and great music. There is also a quiet area with desks and power strips for computers and chargers. More