Herb Gordon Subaru - Service Center
Silver Spring, MD
1,154 Reviews of Herb Gordon Subaru - Service Center
Outstandins sales and service! Outstanding, professional sales team who do not pressure you. Always great value. Service technicians are top notch, going out of their way to make su Outstanding, professional sales team who do not pressure you. Always great value. Service technicians are top notch, going out of their way to make sure my car is ready to go. I have leased/bought 4 Subarus from Herb Gordon and plan to buy more in the future! More
Tires I called Subaru Herb Gordon and Michael assisted me! I had a nail in my tire that couldn’t be repaired. He was super helpful from the very beginning a I called Subaru Herb Gordon and Michael assisted me! I had a nail in my tire that couldn’t be repaired. He was super helpful from the very beginning and was able to get me in and out in no time with 4 brand new tires! Highly recommend! More
36K Routine Service I always look forward to coming here because the service is great and the work is quick and efficient. Complementary coffee, donuts, and car wash is a I always look forward to coming here because the service is great and the work is quick and efficient. Complementary coffee, donuts, and car wash is always appreciated. Today was my fifth oil change here, and so it was FREE. Thanks, Herb Gordon! More
Brake, armrest console, and right turn light replacements This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation a This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation all under Subaru. They also put air in my tires and washed it for me. I will like to take the time to thank Subaru of America and especially Herb Gordan Subaru for a fabulous service they have given me. I absolutely will be coming back here for service and for my next family car. Subaru is the best. More
Fantastic Service I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to so I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to solve, and provided me with a brand new loaner car. I had to get on a plane, so Vitaliy expedited the service for me, called all my warranty providers, and made sure I was out on time. Great experience. Thank you to the Suburu Herb Gordon team. More
Engine short block replacement Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at al Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at all times and answered any questions I had. More
Lots of work Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumula Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumulated over 7 years. The pricing was explained clearly and they gave me lots of information to help me decide what work was most pressing. More
Great service! Delivered exactly what was expected. Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and addition Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and additional cleaning. He advised me on what was necessary for today’s service as well as what I might want to consider for future service. He also provided a few rental car for the day. Highly recommend Herb Gordon Subaru! More
Multi point inspection and car wash The staff was courteous. The nature of services were explained well which is important in my case because I’m a new car owner. They also take really The staff was courteous. The nature of services were explained well which is important in my case because I’m a new car owner. They also take really good care of the car. More
Top Notch Customer Service! I purchased my car here and got a very reasonable price. I take my car back for every service. Michael is the best! I truly feel like I am given hones I purchased my car here and got a very reasonable price. I take my car back for every service. Michael is the best! I truly feel like I am given honest assessments and recommendations each time my car if serviced. The free car wash and nice waiting area is an added bonus. Laurie is also incredibly friendly and always helpful! I feel like family every time I visit. Their customer service is top notch! More