Herb Gordon Subaru - Service Center

Honest and reliable We ‘be been using this dealership for 8 years and continue to be very satisfied with them. They are honest and reliable and do their best to accommod We ‘be been using this dealership for 8 years and continue to be very satisfied with them. They are honest and reliable and do their best to accommodate our needs. More

Excellent service 55 miles away I called to schedule an oil change for my Forester, but I made a stop at sheetz and grabbed lunch. But then the vehicles transmission would not transi I called to schedule an oil change for my Forester, but I made a stop at sheetz and grabbed lunch. But then the vehicles transmission would not transition to drive. I immediately called Mike Goodman since I had just spoken to him. He indicated what I needed to do, to have the shifter move, we’ll it worked. I proceeded to to Herb Gordon Dealing, I called to let him know eta of arrival. I arrived on time he was waiting for me and fixed the the issue. Due to the personal attentiveness and attention to additional concerns on my Subaru, I will definitely recommend Herb Gordon Subaru. By the way I live 6 hrs away in Sharon PA but work Baltimore and DC area, I will becoming back for service. Thanks Victor Mejia More

Great customer service Efficient, communicative, helpful. The free loaner car is a wonderful perk of getting service here. The waiting room is comfortable and clean. You don Efficient, communicative, helpful. The free loaner car is a wonderful perk of getting service here. The waiting room is comfortable and clean. You don’t feel like a sardine. And there are donuts if you’re there early enough More

Great service I have been to Herb Gordon Subaru several times for service. They always provide me with a loaner car, if necessary. They are always friendly and cour I have been to Herb Gordon Subaru several times for service. They always provide me with a loaner car, if necessary. They are always friendly and courteous. They throughly explain all the services that are necessary, and answer any questions I may have. I’ve never had any problems since taking my vehicle there for service. I would recommend them to anyone. More

Outstanding performance ! Rodney was pleasant, articulate, and very informative. He showed considerable respect and consideration for my schedule and kept me informed through p Rodney was pleasant, articulate, and very informative. He showed considerable respect and consideration for my schedule and kept me informed through periodic contacts with both the services needed, the costs involved, and the projected status of completion. Through his efficient and well organized management, we had TWO of our cars serviced and returned to us in record time. We were both appreciative and highly impressed. Thanks again Rodney, will spread the word. More

Great communication and transparency. The way I describe my experience at Herb Gordon Subaru, Silver Spring is like going to see family literally with always a smile and attentive. The way I describe my experience at Herb Gordon Subaru, Silver Spring is like going to see family literally with always a smile and attentive. More

Exceptional service Herb Gordon Subaru is my preferred dealer for all things Subaru. Rodney Rogers went above and beyond in handling the low engine oil issue with my Le Herb Gordon Subaru is my preferred dealer for all things Subaru. Rodney Rogers went above and beyond in handling the low engine oil issue with my Legacy. I will surely seek him out when I need future service. Thanks, Rodney! More

Service excellence I took my newly purchased , pre-owned subaru crosstrek to the service shop for what I thought was a minor problem, as it turned out the problem was mu I took my newly purchased , pre-owned subaru crosstrek to the service shop for what I thought was a minor problem, as it turned out the problem was much more complicated, and was not covered by warranty. The very friendly and efficient service personnel took it upon himself to not only get the problem fixed but arrange it that my cost, due to my special circumstances was zero. He did not have to, but he went all out to make sure everything was taken care of. Believe me, i was so relieved and very grateful . I applaud his dedication to the customers. Also during my wait at the shop I saw nothing but very friendly and professional customer service by the other team members. More

Service review The service is impeccable On time ad promised before and after service Excellent estimate of cost And they saved me a lot of money on tge end. The service is impeccable On time ad promised before and after service Excellent estimate of cost And they saved me a lot of money on tge end. More

AWESOME I have always had outstanding service at Herb Gordon Subaru, Mr. Harry Price goes the distance when it comes to explaining things about my Subaru to m I have always had outstanding service at Herb Gordon Subaru, Mr. Harry Price goes the distance when it comes to explaining things about my Subaru to me, and he does it in a manner that I can comprehend. My experience with Herb Gordon has been great due to the customer service I recieve form Mr. Price wheather I am in for an appointment for service or stop by to ask a question. More