Back

Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,154 Reviews

1,154 Reviews of Herb Gordon Subaru - Service Center

Sort by
July 21, 2018

Saved the day I called in a panic, he calmed me down, squeezed me in,and diagnosed and fixed the problem. And quickly! And under warranty! Thanks! Michael More

by Michael4790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Michael, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2018

Consultative and genuine Vitaliy and Mike Goodman were both very consultative and genuine. I definitely felt like they had our best interest in mind. They were very transparen More

by JLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

July 21, 2018

Very friendly and good quality service I bought my Subaru Forester from this dealer a couple years ago; the sales team was so great that I decided to try out their service department as wel More

by Raja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hi Raja, we are very happy to have provided you with such a positive experience! We sincerely thank you for the great review, and look forward to seeing you again soon!

July 21, 2018

Friendly and good service. This is my to-go Subaru service for the past few years, mostly for car maintenance and sometimes repair. Overall, they have a good service and very he More

by kaare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Herb Gordon Subaru responded

We really appreciate your continued business with us! Please don't hesitate to reach out to us if there's anything more we can do!

July 20, 2018

Painless and easy servicing Mike makes servicing my car extremely easy and hassle free. I drop my car off, tell him what I need done and it gets done every time without any worry More

by D. Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 20, 2018

Oil change Very speedy. I was able to get exactly what I wanted, fast, with no other recommendations for other services. He understood hat I needed to get out th More

by charleswonjunchang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

July 19, 2018

Great customer service I'm very happy with the service I received at Herb Gordon Subaru. Easy to setup service maintenance and staffs are very friendly and helpful. Feelin More

by Lionel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Herb Gordon Subaru responded

Lionel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2018

Top Notch & Trustworthy!!!! From start to finish, this place has been nothing short of WONDERFUL! I bought my Subaru at Herb Gordon Subaru in Silver Spring, MD. Professionals t More

by marvin!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, we are so happy to read such a great review about Herb Gordon Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

July 18, 2018

Great experience! Always a pleasure working with Vitaliy! Appreciate him making sure my car is taken care of. Very pleased with my service. I always leave knowing my ca More

by EBrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we look forward to your next visit!

July 17, 2018

Great I had a great experience when I purchased my car last year and the rhis is my second service. They still have not disappointed me. More

by Jthutt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 20, 2018 -

Herb Gordon Subaru responded

We are so happy to read such a great review about Herb Gordon Subaru! Thanks for choosing us for all of your automotive needs! Until next time, take care!

...
101
...