Herb Gordon Subaru - Service Center

Pleased Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being able to make appointments online. I appreciate the teamwork. Bob happened to be walking out the door as I drove up. He immediately checked me in and passed me over to Vitaliy, who provides my service. He explains with as much detail as I want what needs to be done. Usually, I wait. Vitaliy tells me how long it will be; they're either right on time or quicker. More

Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professional service I always receive. The customer service reps, especially Vitaley, are candid, honest and make getting your vehicle serviced as painless as possible. More

First service It was my first time in this dealership. Great hospitality of staff. They were also very detailed and patient with explaining issues with my vehicle. It was my first time in this dealership. Great hospitality of staff. They were also very detailed and patient with explaining issues with my vehicle. Would recommend this dealership. Also loved the free donuts while waiting! More

Reliability and A-1 customer service It Is easy to make an appointment. When you bring your car in the staff is extremely efficient checking you in getting the data it necessary to servic It Is easy to make an appointment. When you bring your car in the staff is extremely efficient checking you in getting the data it necessary to service the car as quickly as possible. The service facility is clean and welcoming. There is a lovely quiet area to work in while you wait. I have also, for bigger jobs, had a hassle free loaner car. The work is done to the highest standard. Everyone is polite and committed to the highest customer service. More

Great service edvisor!!!!!!!! Great service edvisor, helps you all she can try’s her best to make every coustomer happy. Very very friendly. Best service edvisor I ever experienced Great service edvisor, helps you all she can try’s her best to make every coustomer happy. Very very friendly. Best service edvisor I ever experienced. More

Service Oriented Professional My experience began with my car not able to start. I used the riad side service. My car battery was dead. I called and a pleasant women who told me to My experience began with my car not able to start. I used the riad side service. My car battery was dead. I called and a pleasant women who told me to come roght out to the service center. Claudia is Excellent! More

Great service, friendly people The service department at Herb Gordon has their act together. They were quick to greet me when I dropped off my car. The service rep, Michael, walked The service department at Herb Gordon has their act together. They were quick to greet me when I dropped off my car. The service rep, Michael, walked me through the process. He answered all my questions and made sure I considered all my options. He was knowledgeable and had a great sense of humor. I felt like I was leaving my car in good hands. A loaner car was arranged for me. When one of the replacement parts was taking longer than expected to install, I was promptly notified and kept in the loop. When I picked up the car the next day, the final bill was within $100 of the estimate. More

AC Issue Had a clogged AC drain that got taken care of quickly within hours of noticing the issue. Was also due for an oil change so they added that service. W Had a clogged AC drain that got taken care of quickly within hours of noticing the issue. Was also due for an oil change so they added that service. Waiting area for kids was a surprise bonus! More

Car service Instead of paying for a service I didn’t need yet, the service advisor informed me that I can wait a little longer bc the car is so new and doesn’t se Instead of paying for a service I didn’t need yet, the service advisor informed me that I can wait a little longer bc the car is so new and doesn’t see much driving. He then nicely offered a free car wash. Couldn’t of had a better experience for not having to actually be here More

Reliable Accessible Service Department Highly professional, accessible and efficient service department. The waiting area and hospitality makezeaiting for your vehicle a comfortable and str Highly professional, accessible and efficient service department. The waiting area and hospitality makezeaiting for your vehicle a comfortable and stress free experience.. I will continue to travel the extra distance to service my car at Herb Gordon Subaru. More