Herb Gordon Subaru

We just moved to Maryland from MA and this was by far the best car buying experience we have ever had! From the moment we walked in until the time we drove off with the new car...in only a few hours and on t best car buying experience we have ever had! From the moment we walked in until the time we drove off with the new car...in only a few hours and on the same day! Dave was incredibly knowledgeable and Eric, who took care of the financing and registration, was also great to work with. More

The overall experience at the Subaru Herb Gordon was great. We knew exactly what kind of car we wanted. So first we asked for an online quote at various Subaru dealers in Maryland. Herb Gordon Subaru re great. We knew exactly what kind of car we wanted. So first we asked for an online quote at various Subaru dealers in Maryland. Herb Gordon Subaru responded immediately. I and David Melson then exchanged e-mails about what and when I needed the car. The car was delivered in the most timely manner. We are very happy with our new Outback ! More

Lakshman quickly found the car I wanted, at the right price. The purchase was extremely smooth, and all at the dealership were very pleasant. The use of a loaner car was a major factor in choosing this d price. The purchase was extremely smooth, and all at the dealership were very pleasant. The use of a loaner car was a major factor in choosing this dealership, and the free first oil change was a nice benefit. More

This dealer have excellent service and their pricing is reasonable. They are always pleasant to deal with. They handled my financing and got me a screaming rate beating out my local bank. Their employees i reasonable. They are always pleasant to deal with. They handled my financing and got me a screaming rate beating out my local bank. Their employees is friendly , patience and helpful to foreign customer. Especial my sales agent, Mr.Sukar went above and beyond to answer all of my questions and find information if I needed. He was honest and upfront, no hassling or cover-ups. He was also knowledgeable and friendly. I would recommend Mr.Sukar to anyone who is looking to buy new, or used. The management team was also nice, but didn't radiate the same trustworthy vibe as Mr.Sukar, we were in good hands with him. More

2/24/11 Dear DealeRater.com I purchased a new 2/24/11 Dear DealeRater.com I purchased a new Subaru this week from Mile One Herb Gordon Subaru, and a young man named Jason Withrow. I feel it 2/24/11 Dear DealeRater.com I purchased a new Subaru this week from Mile One Herb Gordon Subaru, and a young man named Jason Withrow. I feel it very neccessary to boast about the way Jason treated me! Typically car salesman approach prospects and especially women like fresh meat, and it is such a dreaded experience for me normally. I am 41 years old and this Subaru is the (7th) car I have purchased in my lifetime, but dealing with Jason and his unique style was a first! Jason was the first car salesman that approached me with humility, decency, and respect. It was the BEST car buying experience I have ever had. It was exactly the car I was hoping for and he was so accomodating and a pleasure to work with. He really made me feel important, and a valued customer. I would recommend him and that dealership to anyone I meet. Sincerely Andrea Landes- new Subaru (hopefully lifetime driver) More

Mr. Jason Withrow was very helpful, knowledgeable and responsive. We called him from the parking lot of a competitor and he quickly looked up a comparable vehicle as to what we had just seen and gave us responsive. We called him from the parking lot of a competitor and he quickly looked up a comparable vehicle as to what we had just seen and gave us a competitive price over the phone. When we went in later that day he had the vehicle already ready for us to see. He was very knowledgeable about the product and explained the nuances in feature and price differences. When it came to price, he was direct and did not give us a runaround or hassle. Jason even followed up after we purchased the vehicle to make sure we understood all of its features and to see if we had any questions. We are very pleased and would recommend Jason and Herb Gordon Subaru to our friends. More

We had been driving a 1999 Subaru Forester since purchasing it as a new car. We were happy with it and reluctant to replace it. However, there was a major repair needed in 2009 and we considered r purchasing it as a new car. We were happy with it and reluctant to replace it. However, there was a major repair needed in 2009 and we considered replacement then. Instead, we decided on repair. Lakshman worked with us then and made no sale. Ho followed up with regular email for two years and in 2011 there was another major repair needed on our 1999 Forester. This time we decided on replacement and Lakshman was very helpful in locating the right vehicle for us. That was a 2011 Impreza and we are delighted to be driving it. We knew that Lakshman had been working on this sale for two years. How could we buy from anybody else? More

A terrific price - but so much more. Car looked like new (it was and 05) inside adn out when it was presented to me. I noted a couple of things (one cosmetic and the other a console extension)I didn't like (it was and 05) inside adn out when it was presented to me. I noted a couple of things (one cosmetic and the other a console extension)I didn't like and they were fixed perfectly - for free. These guys bent over backwards to make sure the car was exactly the way I wanted it; that my satisfaction was 100 %. The experience could not have been better. More

Dave was easy to talk to, got right to the point and made sure I had all the answers that I needed without pressuring me in the least. I was able to visit the dealership three times without ever feeling like sure I had all the answers that I needed without pressuring me in the least. I was able to visit the dealership three times without ever feeling like I was taking too much of his time. I was very satisfied with the entire transaction. More

Herb Gordon is a dealership that I would deal with again and again. I was in the market for a wagon or small crossover SUV. I was considering the new Kia Sportage, Chevrolet Equinox, and Subaru Outback. and again. I was in the market for a wagon or small crossover SUV. I was considering the new Kia Sportage, Chevrolet Equinox, and Subaru Outback. After being disappointed with the Sportage and Equinox, I pulled into the Subaru dealership and the first thing I lay eyes on is the 2011 Outback. I was in love. My best friend and I walked into the showroom and the only car there was an Outback. David Melson was the only guy there that day and greeted us right away. He ended up educating about the vehicle and we went through the entire process of picking the right model and going for a test drive. The car was amazing! I was captivated by the interior and was impressed by how the car handled. I instantly became a Subaru believer! While going through the numbers, David was very straightforward and didn't haggle me in any way. It was a simple and easy process. Not much negotiation needed. They gave me a fair deal on my trade-in and were able to match with what other dealers were offering. The customer service there is top notch. More dealerships should follow what they're doing there. Everybody is nice and helpful, but most importantly, they know what they're talking about and genuinely care about their customers. Even my man Bryan was nice and helpful when it come to the financing portion of it. Herb Gordon Subaru is amazing. Probably the best in the area. I'm satisfied with the customer service and most importantly, my new 2011 Outback! More