Herb Gordon Subaru

We test-drove a number of cars before deciding on a Subaru Forester. There were no "hard-sell" tactics and when we changed our mind about the one we wanted there were no problems. We did our homework a Subaru Forester. There were no "hard-sell" tactics and when we changed our mind about the one we wanted there were no problems. We did our homework and feel were were not overcharged for the new car. I would recommend the dealership to my friends considering buying cars. More

Salesman was excellent; purchase was painless; highly recommended; bought previous Subaru from this dealer and had my car serviced by them; service was excellent. Highly recommended. recommended; bought previous Subaru from this dealer and had my car serviced by them; service was excellent. Highly recommended. More

From the moment we walked into Herb Gordon dealership, everyone we encountered was friendly, helpful, attentive. Our salesman, Lakshman Sukar, was respectful, pleasant, patient and listened to what we sa everyone we encountered was friendly, helpful, attentive. Our salesman, Lakshman Sukar, was respectful, pleasant, patient and listened to what we said and asked. The price we arrived at was very agreeable. More

Everyone at Herb Gordon Subaru was very friendly, knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle (which can be very frust knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle (which can be very frustrating). Additionally, they gave me a great price on my new Forester (better than other Subaru dealerships) and thoroughly examined the car and the owner's manual with me before I drove it home. If you're in the market for a new Subaru, check out Herb Gordon first! More

The best way to sum up my experience is pleasant. Usually not a word associated with car buying. I sent in a request for information late Sunday night and by 11am Monday I had and email from John. Bryan work not a word associated with car buying. I sent in a request for information late Sunday night and by 11am Monday I had and email from John. Bryan worked the numbers for me and got me in a car with the down payment I could handle. Both were very friendly and eager to help and answer any questions I had. I never felt like I was a bother to them. There was also never any pressure or scare tactics used to up sell me on anything. I have been to a few different dealerships and this by far was the easiest, nicest, and comfortable experience I have had. Anybody looking for a Subaru should make Herb Gordon their first stop. I already have plans to go back in 2 years and buy another new car from them. More

Excellent car buying experience. Dave Melson gave me the price I wanted without any hassle and his appraiser gave me a fair price for my trade-in. Dave also provided a detailed description of the various op price I wanted without any hassle and his appraiser gave me a fair price for my trade-in. Dave also provided a detailed description of the various operations of the vehicle in a warm and friendly manner. Eric Lendrum provided a detailed overview of the financing and registration aspects of the transaction in a very courteous and professional manner. More

I just bought a new Forester after 10 years of very satisfied service on my 2002 model. The sales team is very courteous, willing to work with you, and no pressure applied. They went out of their way t satisfied service on my 2002 model. The sales team is very courteous, willing to work with you, and no pressure applied. They went out of their way to locate the specific model and features I wanted. Their service has been outstanding on my prior car. Never had a need to bring it back to fix a problem twice. Service work is always done at the promised time. More

The salesman was very courteous. I had to do my own research to get the best price, so shop around. Good dealership to work with, and not too much sales pressure with add-on protection. The Subaru Le research to get the best price, so shop around. Good dealership to work with, and not too much sales pressure with add-on protection. The Subaru Legacy I have purchased handles great, and good gas mileage (about 30/gal during the first 500 miles. More

The employees spent hours with me on several occasions answering all of my leasing questions. They were extremely patient and kind. When I came back and was concerned about the Forester being too large, t answering all of my leasing questions. They were extremely patient and kind. When I came back and was concerned about the Forester being too large, they suggested I test drive the Imprezza which I fell in love with. They seemed honest and fair throughout the whole process and really tried to help me in any way they could. Two thumbs up! More

After searching pretty much the entire east coast to find my car, I managed to blindly call Herb Gordon, and speak to Lakshman. The car that I wanted was sitting on a truck in their parking lot (Nobody else my car, I managed to blindly call Herb Gordon, and speak to Lakshman. The car that I wanted was sitting on a truck in their parking lot (Nobody else had test driven it yet!) and I was able to negotiate the price of the vehicle in under 3 minutes. There was a Shuttle arranged from the Silver Spring metro station to the dealership, and I then moved to the financing portion. Bryan was helpful explaining my options, and helped me finagle the numbers in such a way that I got a very good deal on some extras (LOJACK, etc). I purchased a 2011 Subaru Impreza WRX STI, and couldn't be happier. More