Herb Gordon Subaru

A fair and pleasant new car purchase. Jason was helpful and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery until I was out of the country, Jason arranged to hold the car until I got back even though I had not completed the purchase. He spent an hour personally going over the car's controls and setting up the Bluetooth links. Bryan's presentation of a dealer financing offer was fair, nothing deceptive as often happens. More

My experience was great because there was a mix up with my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reaso my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reasonable price and with a smile during the process. I am very satisfied and this is my second purchase from Herb Gordon. More

We left the dealership feeling really good about our purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each st purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each step of our purchase was smooth and hassle free. We never felt pressured and were encouraged to try out different vehicles until we finally found the right vehicle for us. All of the employees were very helpful and friendly. It was definitely the best car purchase we have every made. More

What a great and easy buying experience at Herb Gordon Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer to anyone looking for a new or used Subaru in a second! Thanks Again, Dante G. Mercurio More

I love coming to Herb Gordon Subaru Service department. There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb Gordon Subaru in Silver Spring for a long time. They are the best!!! More

I purchased a 2008 Subaru WRX STI, from a dealership other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assis other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assist me with the problem and I was literally left out to dry! I told a friend of mine about the issue I had, and he said I should see Michael at Herb Gordon Subaru in Silverspring. I told him that I was closer to another Subaru dealer in Annapolis but he insisted that I go to Michael! After one visit I was sold, and not because of the one problem I had was fixed. The professional interaction, accurate knowledge that he had of my car, and the calm/easy going nature he had with the situation had me sold on where I will take my Subaru now & and forever! After three years of solid service and repairs I sold my wifes 2009 Honda Odyessy Touring and purchased a 2011 Subaru Outback Limited. The service team of Michael senior/junior, Ken, & Vitaliy was enough to convince me that I didn't want to have any other vehicle other than a Subaru! If you want a trustworthy place for your service take your Subie to them, and you will not be disappointed!!! More

Lakshman is awesome. I really don't know how he sells cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of his strong point. He just calls and ask you if you needed anything from him. Anything you ask him to ask the sales manager, he will instead of saying "if i ask him, will you buy it today?" and other crap other salesman seem to say. Lakshman is truly a friend first and foremost. More

Over the past 30 I have purchased 15+ new cars and trucks (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price we arrived at was very agreeable Mr. Sukar displayed a truly professional demeanor. He was extremely competent, an excellent knowledge of the vehilce and could answer any question. Everyone at Herb Gordon Subaru was very friendly,knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle or any produts or services that we did not want.Anybody looking for a Subaru should make Herb Gordon and Larkshman their first stop. I already have plans to go back in and buy another new car from them. More

Mr. Sukar was friendly, informative, relaxed--no high pressure. He did want to sell the car, of course, but he listened to me and got me the car I wanted. He gave me lots of information about the cars an pressure. He did want to sell the car, of course, but he listened to me and got me the car I wanted. He gave me lots of information about the cars and the dealership. When I went back for a couple of extras that had to be ordered, he had them within two days and got them installed pronto. More

Mr. Sukar was pleasant, courteous, knowledgeable and helpful. He did not pressure me in any way which I greatly appreciated. I do not like the car buying routine but Mr. Sukar made it as stress free a helpful. He did not pressure me in any way which I greatly appreciated. I do not like the car buying routine but Mr. Sukar made it as stress free as I believe it can be. It was one of the better experiences I have ever had purchasing a vehicle. he worked with me to get a price that I believe is fair without ever applying pressure. He worked with me after the purchase to make sure I was satisfied and that all accessories not currently on the car at the time of purchase were ordered and contacted me as soon as they arrived, less than a week. Even though this was a new car purchase, I rated quality or work. I don't believe that quality of work only applies to repair or service work. Mr. Sukar displayed a truly professional demeanor. He was extremely competent, an excellent knowledge of the vehilce and could answer any question. Jack More