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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This is my second Outback purchase in 2 1/2 months I enjoyed my wife's so much that I traded in my F150 for one myself Great Car!! and I can not say enough about how enjoyable it is to deal with Herb Go enjoyed my wife's so much that I traded in my F150 for one myself Great Car!! and I can not say enough about how enjoyable it is to deal with Herb Gorden the entire dealership is a First Class act. Lakshman is awesome this is my 3rd purchase from him you can not go wrong working with him on a new car deal. try all the other dealers then go to Herb Gorden and see Lakshman you will be happy that you did. More
You hear horror stories about buying a new car, but I couldn't be happier with my experience at Herb Gordon. It started the first day talking to Jason who made a very fair and transparent offer to my fia couldn't be happier with my experience at Herb Gordon. It started the first day talking to Jason who made a very fair and transparent offer to my fiancee and I on our new Impreza Sport Limited. They didn't have one on the lot yet so Jason's colleague John let us look all over his personal car. Jason followed up while the car was on order and then when we took delivery this week Jason and Michael (with a severely injured hand) stayed very late to help us attach a bike rack and walk us through all of the car's features (bluetooth setup, etc.). Finance manager Matt Diorio stayed late as well and saved us a half a point on the financing. Herb Gordon isn't the closest Subaru dealer to our home, but it's totally worth the trip. More
A fair and pleasant new car purchase. Jason was helpful and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery and responsive over the course of a month of phone calls and emails. When Subaru of America issued a stop ship order that delayed my car's delivery until I was out of the country, Jason arranged to hold the car until I got back even though I had not completed the purchase. He spent an hour personally going over the car's controls and setting up the Bluetooth links. Bryan's presentation of a dealer financing offer was fair, nothing deceptive as often happens. More
My experience was great because there was a mix up with my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reaso my new car and every attempt was made and achieved to help me to complete my transaction on the day I was at the dealership. This was also at a reasonable price and with a smile during the process. I am very satisfied and this is my second purchase from Herb Gordon. More
We left the dealership feeling really good about our purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each st purchase. Will definitely buy from Herb Gordon in the future and recommend to our friends. The entire process was easy, fast and thorough. Each step of our purchase was smooth and hassle free. We never felt pressured and were encouraged to try out different vehicles until we finally found the right vehicle for us. All of the employees were very helpful and friendly. It was definitely the best car purchase we have every made. More
What a great and easy buying experience at Herb Gordon Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer Subaru! Not only was John very helpful, but everyone there was very helpful. I am going to buy my next Subaru there, and would recommend this dealer to anyone looking for a new or used Subaru in a second! Thanks Again, Dante G. Mercurio More
I love coming to Herb Gordon Subaru Service department. There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb There are some awesome! and class A people there. Michael Jr.and Ken. Basically, the entire group are note worthy. I will be doing business with Herb Gordon Subaru in Silver Spring for a long time. They are the best!!! More
I purchased a 2008 Subaru WRX STI, from a dealership other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assis other than Herb Gordon. With in the first few months of ownership I had a simple mechanical issues with my STI. I asked the other dealership to assist me with the problem and I was literally left out to dry! I told a friend of mine about the issue I had, and he said I should see Michael at Herb Gordon Subaru in Silverspring. I told him that I was closer to another Subaru dealer in Annapolis but he insisted that I go to Michael! After one visit I was sold, and not because of the one problem I had was fixed. The professional interaction, accurate knowledge that he had of my car, and the calm/easy going nature he had with the situation had me sold on where I will take my Subaru now & and forever! After three years of solid service and repairs I sold my wifes 2009 Honda Odyessy Touring and purchased a 2011 Subaru Outback Limited. The service team of Michael senior/junior, Ken, & Vitaliy was enough to convince me that I didn't want to have any other vehicle other than a Subaru! If you want a trustworthy place for your service take your Subie to them, and you will not be disappointed!!! More
Lakshman is awesome. I really don't know how he sells cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of cars. He just talk to you like a buddy and when it's time to talk about the car, he knows everything you want to know. Following through is one of his strong point. He just calls and ask you if you needed anything from him. Anything you ask him to ask the sales manager, he will instead of saying "if i ask him, will you buy it today?" and other crap other salesman seem to say. Lakshman is truly a friend first and foremost. More
Over the past 30 I have purchased 15+ new cars and trucks (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price (wife,kids ect)This was my second purchase form Herb Gordon Subaru and Larkshman, You will not find a better Salesperson than Larkshman,The price we arrived at was very agreeable Mr. Sukar displayed a truly professional demeanor. He was extremely competent, an excellent knowledge of the vehilce and could answer any question. Everyone at Herb Gordon Subaru was very friendly,knowledgable, personable, and professional. Unlike other car dealerships, nobody tried to pressure me into buying a vehicle or any produts or services that we did not want.Anybody looking for a Subaru should make Herb Gordon and Larkshman their first stop. I already have plans to go back in and buy another new car from them. More