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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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great immediate survice while traveling Ken Hanscom and the staff here were wonderful. They accommodated me while traveling for work on a Friday afternoon. I will be sure to come back here Ken Hanscom and the staff here were wonderful. They accommodated me while traveling for work on a Friday afternoon. I will be sure to come back here for additional service needs. Thanks! More
Best Car-Bying Experience Ever Thank you, Cory Hymas, for an easy and stress-free experience! The Outback Limited is a delight to drive. Really appreciate your professionalism and Thank you, Cory Hymas, for an easy and stress-free experience! The Outback Limited is a delight to drive. Really appreciate your professionalism and enthusiasm. More
Excellent service! I am indebted to Ken Hanscom at Herb Gordon Suburu. He has helped me take care of my 2000 Outback for over 10 years. I currently have 150,700 miles I am indebted to Ken Hanscom at Herb Gordon Suburu. He has helped me take care of my 2000 Outback for over 10 years. I currently have 150,700 miles on it. As an example last night I had trouble while I was driving. At 5:15 pm I called and talked to Ken. I told him what was going on (it smelled like something was burning) and he told me to get to my office (which was nearby) and park the car and have it towed to him. He wanted to make sure I was in a safe place. He told me that he did not think it was safe to drive it. I followed his instructions, and my car is repaired and home today. It was a good thing I didn't try to drive it any further. This is not the first time he has been helpful to me over the phone as well as in person. I am extremely grateful to Ken and to Herb Gordon Suburu mechanics for the excellent service I have received over all these years. I plan to buy a Suburu for my next car and hope to have Ken Hanscom be in charge of helping me with service for it as well. Thank you for your help all these years. More
A great car buying experience I picked up my 2015 WRX STI this past weekend and it was well worth the wait. I worked with Lakshman Sukar throughout the whole car buying experience, I picked up my 2015 WRX STI this past weekend and it was well worth the wait. I worked with Lakshman Sukar throughout the whole car buying experience, and I would certainly reccomend him to anyone in the market for a new vehicle. Herb Gordon Subaru has a great environment, and the customer service speaks for itself. More
A welcoming, friendly environment Walking out the door of Herb Gordon Subaru after purchasing my 2015 Subaru XV Crosstrek, I did not want to leave. My felt less like a consumer and mo Walking out the door of Herb Gordon Subaru after purchasing my 2015 Subaru XV Crosstrek, I did not want to leave. My felt less like a consumer and more like family. Rodrigo Andrade put in hard work to acquire the vehicle to my exact specifications, and Diego Munizaga took the time to explain all the warranty and financing details so that I could understand them and make an educated decision. Not once did I feel rushed or pressured into buying. Thank you for your patience and diligence. You all have my highest recommendations. More
Awesome Vehicle Purchase Experience I recently purchased a new vehicle (Suburu Outback) at Herb Gordon, and without a doubt it was the best car buying experience I've ever had. The peopl I recently purchased a new vehicle (Suburu Outback) at Herb Gordon, and without a doubt it was the best car buying experience I've ever had. The people who worked with me were friendly, helpful, patient with my questions, informative, and just plain nice. There was no high pressure sales pitch, no negative vibes whatsoever. It was a great experience! Trading in my old vehicle and getting the financial paperwork done was a breeze, and they took care of just about everything with MVA etc. I love my Outback and I loved the treatment I got at Herb Gordon Suburu. More
Herb Gordon Subaru. We could not be happier with our experience at Herb Gordon Subaru. We worked with Lakshman Sukar who provided excellent customer service and made the We could not be happier with our experience at Herb Gordon Subaru. We worked with Lakshman Sukar who provided excellent customer service and made the entire process easy and as smooth as possible. We love our new Forester! More
Friendly Staff and Easy Process We could not be happier with our experience at Herb Gordon Subaru. We worked with Lakshman Sukar who provided excellent customer service and made the We could not be happier with our experience at Herb Gordon Subaru. We worked with Lakshman Sukar who provided excellent customer service and made the entire process easy and as smooth as possible. We love our new Forester! More
Mr Frank Nanney I had been looking for a Subaru Outback with a specific configuration. It turned up on Herb Gordon's inventory so I went to the dealership and bough I had been looking for a Subaru Outback with a specific configuration. It turned up on Herb Gordon's inventory so I went to the dealership and bought it, quick and easy. Salesman was very cordial, helpful and informative. I traded in my Cadillac and was in and out in about three hours. More
Herb Gordon Subaru and James Boratenski were great! Did some research online trying to find a trusted dealership to buy my new vehicle, this place had stellar reviews and my experience there was just th Did some research online trying to find a trusted dealership to buy my new vehicle, this place had stellar reviews and my experience there was just that. James Boratenski was a pressure free salesman who answered every question I had. He also was extremely patient with me when I couldn't make up my mind on which car I was driving home that day! When it's time to get rid of the wife's car I will be returning to Herb Gordon Subaru. I love my new 2015 Impreza!!! More