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Herb Gordon Subaru

Silver Spring, MD

5.0
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,614 reviews

January 26, 2016

Perfect Transaction Great buying experience. Very knowledgeable salesman, responsive, and no pressure. Overall a very nice experience. We are glad we chose this dealer an More

by RB19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Grace, Edward Sarecky
Mar 11, 2016 -

Herb Gordon Subaru responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Herb Gordon Subaru. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

January 12, 2016

Awesome experience! HG Subaru dealership was awesome! Perfect experience when buying my first Subaru! John and Brian were very helpful. I would highly recommend Herb Gord More

by OutbackOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sessoms and Brian Lidall
Mar 11, 2016 -

Herb Gordon Subaru responded

Thank you for taking the time to review us! Herb Gordon Subaru strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

January 11, 2016

Excelente Customer Service We had an excellent experience very good customer service and helped through our purchase, they answered all our questions and were very friendly and More

by Fercho85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hymas
Mar 11, 2016 -

Herb Gordon Subaru responded

Hello, thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

January 10, 2016

Why I go miles out of my way, passing other dealerships As I drive past several dealert to have my Subaru Forester serviced exclusively at Herb Gordon Subaru, I think about why I go out of my way. It's alwa More

by DCpatron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2016 -

Herb Gordon Subaru responded

Hello, Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ken Hanscom and the team! Thank you again for your review.

January 06, 2016

The Best Car Buying Expience!' We had an absolutely wonderful experience purchasing new vehicle from Herb Gordon Subaru . Mr James Boratenski was exellent which I really appreciate More

by Peru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James boratenski , Jim Boratenski
Mar 11, 2016 -

Herb Gordon Subaru responded

Greetings Peru! Thank you for stopping by Herb Gordon Subaru. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

December 11, 2015

Great Experience Overall great experience purchasing my first new car. Would definitely recommend them, very smooth process. Sue Ireland was great in getting everyth More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Ireland, Bryan Liddiard(Finance Manager)
December 07, 2015

Honest Salesman My sales agent Nichlolas Boratenski, who is a Subaru Certified Consultant with Herb Gordon Subaru, was very informative and he was able to get me the More

by cl2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Boratenski and Bryan Liddiard (Finance Manager), Jim Boratenski
Dec 08, 2015 -

Herb Gordon Subaru responded

Good morning cl2015. In response to your review, I would like to take the time to sincerely thank you for your encouraging feedback. Herb Gordon Subaru works extremely hard to provide all customers with an exceptional purchasing experience and it gives us great pleasure to know that your experience was wonderful thanks to Nicholas. I will certainly share your kind and thoughtful comments with him! If you should have any further questions or want a little more insight on your new 2016, Subaru Forester 2.5i Premium, please do not hesitate to contact us. Thank you again cl2015 for taking the time to review us and have a great day!

December 05, 2015

these guys are awesome! Our sales agent Cory Hymas is knowledgeable, polite and proficient. Everything about the process of buying a new car from Herb Gordon Subaru was a d More

by WallySchaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hymas, Jason Withrow
November 18, 2015

Less Headache and very informative Overall, my experience at Herb Gordon was very positive. I got the help and the information that I needed to make my decision on my purchase of a Suba More

by PN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cross
Nov 19, 2015 -

Herb Gordon Subaru responded

Good morning PN. Thank you for the positive feedback. We are pleased to hear that Rich was wonderful to work with and that with his assistance and knowledge, he was able to lead you to your new Subaru Outback. I will certainly extend your feedback to him! Moving forward, please do not hesitate to contact us should you need any future maintenance services performed. We would be happy to help. It was a pleasure working with you PN and we hope to see you again at Herb Gordon Subaru in the future!

November 14, 2015

The best car buying experience ever! We had an absolutely wonderful experience purchasing a new vehicle from Herb Gordon Subaru. We were helped by Cory Hymas (Sales Specialist) and we wer More

by Edgar Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hymas, Bryan Liddiard
Nov 16, 2015 -

Herb Gordon Subaru responded

Hi Edgar, thanks so much for your terrific feedback! Herb Gordon Subaru strives to provide each and every customer with an exceptional purchasing experience and we are delighted to hear that yours was a great one thanks to Cory and Bryan. I will be sure to share your kind comments with them! As you settle in to your new Subaru Forester, please do not hesitate to contact us should you have any questions. We would love to lend our support! Thank you again Edgar for the highly praised review.

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