Herb Gordon Subaru

Best Experience Ever! Buying my new Subaru from Herb Gordon was by far the best experience I've ever had purchasing a vehicle. I wasn't sure which vehicle I was looking fo Buying my new Subaru from Herb Gordon was by far the best experience I've ever had purchasing a vehicle. I wasn't sure which vehicle I was looking for but started off checking out the Subaru Forester and then Toyotas and Hyundais. The Forester was far superior in my comparison and Herb Gordon a dream to deal with. Jim Boratenski was the "model" salesperson. I told him I was just doing my due diligence to find the vehicle that best suited my needs. He fully understood...I test drove the Forester and he just said to please let him know if he could assist me or answer any questions. I did my research and Jim gave me the best price right off the bat. I worked with Marc Dorfman to finance and he was great as well. Bottom line.... you can't go wrong!!!! More

Highly Recommended!!! I initially communicated with Rich Cross who then transferred me to Jim Boratenski. Jim helped me and my wife with our Outback purchase. I highly re I initially communicated with Rich Cross who then transferred me to Jim Boratenski. Jim helped me and my wife with our Outback purchase. I highly recommend them both and the dealership team for anyone looking to purchase a Subaru. More

Herb Gordon Subaru A very pleasant experience. Jim Boratenski was a pleasure to deal with and very knowledgeable. Dog friendly dealership was a bonus! Very friendly t A very pleasant experience. Jim Boratenski was a pleasure to deal with and very knowledgeable. Dog friendly dealership was a bonus! Very friendly to my wife and son. More

Easy, Respectful, Friendly and Quick. I initially wanted to buy WRX from another dealer because it was a lot cheaper than Herb Gordon but I ended up buying a Legacy from Herb Gordon in Sil I initially wanted to buy WRX from another dealer because it was a lot cheaper than Herb Gordon but I ended up buying a Legacy from Herb Gordon in Silver Spring, MD at a reasonable price. I had a pleasure experience with Jim Boratenski for 3-4 weeks of emailing each other. He made everything so easy when I showed up at the dealer to sign. The only reason why I decided to write a review is because I truly had a great experience with them. There was no intimidating or condescending personality that I found from other dealers. I haven't had a chance to experience their service department yet but I am looking forward to it. *This dealership is one of the first ones to try 'Giving the actual License Plate on the spot', meaning no reason to wait for 3-4 weeks to receive your license plate. More

Love the Staff! I love working with the staff at Herb Gordon - especially Jim Boratenski and all of the service staff. They're down-to-earth and extremely helpful. He I love working with the staff at Herb Gordon - especially Jim Boratenski and all of the service staff. They're down-to-earth and extremely helpful. Herb Gordon is the only place I'll buy my next Subaru in a few years(number 4)! More

Excellent Service No pressure, up front, extremely courteous, and quick service. Knowledgeable and service oriented sales team. Showed me good choices, processed my req No pressure, up front, extremely courteous, and quick service. Knowledgeable and service oriented sales team. Showed me good choices, processed my request quickly and answered all my questions. Checked up to make sure all was good. Excellent car, fair price. No haggling was required. Ms. Ireland was simply outstanding in her service. More

2017 WRX arrived sooner than expected I knew that the WRX are fast cars, but the service and commitment from Jim Boratenski had my car in about 2 weeks earlier than I expected. Talk about I knew that the WRX are fast cars, but the service and commitment from Jim Boratenski had my car in about 2 weeks earlier than I expected. Talk about FAST!!! Having dealt with Jim, I believe that he is the best and would recommend him to anyone. Great experience, great service. Thanks More

The way auto sales and service should be done. My wife and I purchased two Subarus, a Forster and a CrossTrek in the last 9 months from Herb Gordon. Of the five new cars I've purchased in my life, My wife and I purchased two Subarus, a Forster and a CrossTrek in the last 9 months from Herb Gordon. Of the five new cars I've purchased in my life, these were by far the most pleasant, and most painless, purchase experiences. We worked with Jim Boratenski on our first purchase (the Forester), and were so pleased with the experience so much that we contacted him directly to help us with our second purchase (the CrossTrek). In addition to his detailed knowledge about the various Subaru models, we really appreciated Jim's laid-back, no-pressure approach to helping us. He was truly interested in helping us find the vehicles that best met our requirements, with no pressure at all to upsell things we didn't want or need. I highly recommend working with Jim. We've been back twice so far for regular maintenance and to install some options, and the service department is outstanding. Each time they've started the work on time and completed it faster than estimated. Ken Hanscom is great to work with - he takes care of you and gets the work down asap. The waiting are is nice and clean, and the people are all so friendly and respectful, it's hard to believe you're at a dealer. As long as Herb Gordon keeps treating us this well, we will keep coming back. More

2010 Subaru Outback Employees have always been very pleasant to work with and they always have a loaner car available to use. On my most recent visit they were able to s Employees have always been very pleasant to work with and they always have a loaner car available to use. On my most recent visit they were able to save me several hundreds of dollars. More