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Herb Gordon Subaru

Silver Spring, MD

5.0
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,614 reviews

September 30, 2017

Diego is awesome! Diego is extremely helpful, genuine and kind. He helped answer any and all questions I had about all vehicles. I am extremely satisfied with my experi More

by Andie Lazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Munizaga
Oct 24, 2017 -

Herb Gordon Subaru responded

Andie, thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 30, 2017

One of the best dealership experiences Everyone I dealt with in the dealership was awesome, they made my car purchasing process quick, smooth and easy. Highly recommended! One of the best d More

by VMSHI3R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Munizaga
Oct 24, 2017 -

Herb Gordon Subaru responded

Good morning! Herb Gordon Subaru would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 30, 2017

Great experience!!! I have been waiting for a while to find the right car for me and my family, Diego walked me through all my options, after many days of research I deci More

by Lolito64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Liddiard, Paolo Perez-Howard, Diego Munizaga
Oct 24, 2017 -

Herb Gordon Subaru responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Diego and the team! If you should have any further questions or want a little more insight on your Subaru, please don’t hesitate to contact us! We would love to work with you again soon.

September 30, 2017

My first new Car I just got my first new car, my brother got he’s first Crosstrek and now I got mine, great service and no pressure!!! Diego you Rock More

by MySubaru 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paolo Perez-Howard, Diego Munizaga
Oct 24, 2017 -

Herb Gordon Subaru responded

Thank you for taking the time to review us! Herb Gordon Subaru strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 29, 2017

Nice people . We got our work/family vehicle from Herb Gordon, Diego Munizaga was really patient with us, he did understand our needs and make it work, best sales c More

by DABRI76
Recommend Dealer
Yes
Employees Worked With
Diego Munizaga
Oct 20, 2017 -

Herb Gordon Subaru responded

Hello. Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Diego and the team! Thank you again for your review.

September 28, 2017

Costumer satisfaction Diego help us with the purchase of my Mom’s Subaru Forester, the process was really easy and smooth, he take care of everything, could not be any bett More

by jjchavez3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Munizaga
Oct 20, 2017 -

Herb Gordon Subaru responded

Greetings! Thank you for stopping by Herb Gordon Subaru. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 28, 2017

Great Service We purchase my wife’s new car from Herb Gordon Subaru and Diego Munizaga was very clear and transparent, my wife is very happy with her vehicle and wh More

by dmx4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Munizaga
Oct 20, 2017 -

Herb Gordon Subaru responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Subaru works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 28, 2017

Best experience I highly reccomend this dealer, their staff is really helpful, my sales guy went to the moon and back helping us pick a car without any hassale. More

by Aricky100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Munizaga
Oct 20, 2017 -

Herb Gordon Subaru responded

Hi - Herb Gordon Subaru would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 28, 2017

Compra Porque fue la mejor atención que experimente comprando mi carro, la atención De Diego Munizaga fue excelente es una persona muy amable. Las personas c More

by Rosario0213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Liddiard, Paolo Perez-Howard, Diego Munizaga
Oct 24, 2017 -

Herb Gordon Subaru responded

Rosario 0213, Muchas gracias por sus palabras sobre Diego y de nuestro equipo en Herb Gordon Subaru. De igual manera quisiera agradecerle por la compra de su nuevo Subaru, sin duda alguna no dude en comunicarse con nosotros por cualquier consulta. La saluda muy cordialmente.

September 21, 2017

New tires Vitaliy provided advice and good service in getting new tires for my car while I waited in the new quiet room upstairs. I got the Herb Gordon coupon More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Vitality Khlebnikov
Oct 17, 2017 -

Herb Gordon Subaru responded

Hi Barbara. We are glad to hear that you were happy with Vitaly's service - that kind of feedback can go a long way. Herb Gordon Subaru appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Herb Gordon Subaru.

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