Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
When talking to salesmen, you often get the feeling that you are just another potential commission. Not true with Muna. I initially contacted Herb Gordon for one of many quotes to see what sort of incenti you are just another potential commission. Not true with Muna. I initially contacted Herb Gordon for one of many quotes to see what sort of incentives we would be offered for the 2010 Altima (this after a couple months of disappointment in Toyota's recent troubles). We thought our requests were simple: sedan with leather seats and a moonroof, but no other packages, buying outright rather than financing. Every other dealer we contacted tried to offer us things that I said specifically that we were not interested in. Then came Muna. Not only did he answer my questions concisely and promptly, but he and Herb Gordon were able to beat the quotes of other dealers by several thousand dollars. When we went into the dealership, he was friendly but not pushy, explained the features of the car knowledgeably and in a way that didn't sound scripted. We left with a new car, even though we hadn't intended to buy for another few weeks. The mark of an exceptional salesman is that the customer does not feel like they've been sold something. Muna is an exceptional salesman and I would highly recommend him and the rest of the staff at Herb Gordon to anyone looking for a new car. More
The salesman and sales manager did not play games. I got straightforward information, a great price and was introduced to the service team. Though clearly motivated to sell me the car, I did not feel any p straightforward information, a great price and was introduced to the service team. Though clearly motivated to sell me the car, I did not feel any pressure and they were in no way pushy. Perhaps the nicest touch was the way they walked me back the service area and introduced me to my service team. Even provided a method to schedule service on-line. I have never had a better experience buying a car! More
I requested a quote via the internet. I received a call from Bill Salls at Herb Gordon Nissan, who gave me a tentative quote over the phone. I had received four other tentative quotes. I went to the deal from Bill Salls at Herb Gordon Nissan, who gave me a tentative quote over the phone. I had received four other tentative quotes. I went to the dealership to meet with Bill and see the Nissan Altima. Bill was very professional and easy to work with. He answered all my questions and explained the various packages available. He was helpful but never "pushy". I purchased the car that day and picked it up a couple days later. I am very happy with my car. If I knew someone that was interested in purchasing a car, I would recommend Herb Gordon, and I would definitely recommend they work with Bill Salls, in particular. More
Let me start by saying I just picked up my second straight Nissan from Herb Gordon. I could not be more pleased. The process both times went as smooth as could be, with every angle thoroughly review straight Nissan from Herb Gordon. I could not be more pleased. The process both times went as smooth as could be, with every angle thoroughly reviewed and every number, variable, option, and cost discussed openly and informatively. I am a car guy, and I have to say the people at Herb Gordon are the perfect dealer to handle a car shopper like me who wants to look into the fine details of several different models and different option packages within a model line. On top of the patience and help with looking into the cars themselves, the deal offered on my new lease was just fantastic. These guys are number 1 in the region for a reason. Thank you Herb Gordon! More
It was a pleasure to buy my new 2009 Nissan Murano from Herb Gordon. Internet Sales Manager Muna Chongo was an absolute delight to work with, who answered all our questions and concerns before closing the Herb Gordon. Internet Sales Manager Muna Chongo was an absolute delight to work with, who answered all our questions and concerns before closing the deal. He provided after-sales support in a timely manner. He is great. In ll Herb Gordon Nissan Staff are always very helpful and a great delight. TAMAL B, Clarksburg, MD More
Mr. Muna Chongo is very professional and an OUTSTANDING salesman. The majority of the sale took place via email and phone calls without any pressure. He was able to quickly accommodate the Radiant Silver N salesman. The majority of the sale took place via email and phone calls without any pressure. He was able to quickly accommodate the Radiant Silver Nissan Altima 3.5 SR car that I was interested in within a few hours. Through his effort, I was able to save a whole lot of time and the stress associated with purchasing a new car. A huge plus is that I was expecting to have temp tags on the vehicle, but instead drove off with real tags. A huge time saver! Everyone that I had dealt with at Herb Gordon Nissan was polite and I had a great experience. I would recommend this dealer to everyone. More
I started my new car search via internet. Mr. Sells answered my questions from the very beginning and gave me the information I asked for. Once we visited the Nissan showroom, Mr. Sells and Mr. Miller answered my questions from the very beginning and gave me the information I asked for. Once we visited the Nissan showroom, Mr. Sells and Mr. Miller were very courteous, professional and weren't pushy. Mr. Sells was extremely helpful and quoted us a very reasonable offer from the start. He gave us the impression he was trying to get us want we wanted at a reasonable price. I've been coming to Herb Gordon (Subaru) for years for service; this was my first car buying experience. I highly recommend this dealership. More
I have always had cars in the Infiniti/Nissan family and this car buying experience solidifies why I will stay within this family of vehicles. The excellent customer service, quality vehicles, and seamless this car buying experience solidifies why I will stay within this family of vehicles. The excellent customer service, quality vehicles, and seamless car buying process made my recent purchase of my 2010 Nissan Rogue great. Hassan, my salesperson, was knowledgeable and pleasant during my test-drive visit. When I returned later in the week to purchase, he had all the necessary paperwork ready and the car shiny and ready to go. Mark, my finance specialist was quick, informative, and gave me the best surprise of all...tags and registration on-site. That alone made my day. Thanks to the MileOne crew at Herb Gordon Nissan for a memorable experience. More
The majority of the sale took place via email and phone calls. All the paper work was ready when I arrived at the dealership. I was expecting to have temp tags on the vehicle, but instead drove off with calls. All the paper work was ready when I arrived at the dealership. I was expecting to have temp tags on the vehicle, but instead drove off with real tags. Great time saver! Everyone I dealt with was polite and happy. It was a great experience. More
What a great car buying experience. After going to a few other Nissan dealerships, it became very clear that Herb Gordon Nissan was a step above the rest. The quality of service was terrific. They did not other Nissan dealerships, it became very clear that Herb Gordon Nissan was a step above the rest. The quality of service was terrific. They did not hassle me at all; they simply treated me with respect and handled the entire process tactfully and thoughtfully. The entire Herb Gordon team was impressive. I particularly enjoyed working with Gustavo. What a great salesperson. He is honest, knowledgeable, and fair. What more can you ask for. I couldn't be happier with the car and with the dealership. I would recommend it to anyone. More