Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
Everyone at Herb Gordon mile one goes above and beyond to make sure I was comfortable and informed about the Altima that I recently purchased. The waiting are was very nice, and the service center is even b make sure I was comfortable and informed about the Altima that I recently purchased. The waiting are was very nice, and the service center is even better. I can't say enough about the everyone I worked with, it certainly made my first car buying experience less stressful and enjoyable. Definetly the best dealership that I visited in the DC area. More
I was looking for a Nissan Pathfinder. This was my third vehicle purchased from Herb Gordon Nissan. I would not go anywhere else. They are treat you really well. Take care of you. We had limited time to vehicle purchased from Herb Gordon Nissan. I would not go anywhere else. They are treat you really well. Take care of you. We had limited time to my girlfriend was recovering from breast cancer. And they took care of us. We said that we had 1 hour. And they gave us all the info that we needed and we were out the door in 1 hour. We made several trips, instead of one long trip. They did not mind and took great care of us. More
I am very happy with my purchase at Nissan. Everyone was very knowledgable and willing to work with me. I felt confident in my purchase. I did not feel that I was being pushed into something I did not want. very knowledgable and willing to work with me. I felt confident in my purchase. I did not feel that I was being pushed into something I did not want. I love my new car and I am happy I gave Herb Gordan Nissan my business. More
The entire team was extremely nice and helpful. They all made the buying process much easier. I started the buying process online and a sales rep responded right away. From then on, he answered all my qu made the buying process much easier. I started the buying process online and a sales rep responded right away. From then on, he answered all my questions and located the car I wanted. The team worked on my case until the financing was find and the deal was done. They were very easy to work with. More
Walter was very friendly, He listened to us and our needs without interrupting. He showed us a few cars, and knew we were seeking a car with a tight budget. We didn't feel pressured to buy a car. He didn' without interrupting. He showed us a few cars, and knew we were seeking a car with a tight budget. We didn't feel pressured to buy a car. He didn't hang around us constantly trying to pressure us to make a decision to buy a car which was nice. He let us leave to talk it over. What we liked about Walter was that he didn't have that sly under handed way of getting us to buy a car using fancy tactics. He was straight forward with us. Ramesh on the other hand tried very hard to get the car to fit our budget adjusting the interest, months, and down payment. The price of the car was a little high for the economy, but understood why it was the price it was. We had priced similar cars and eventually felt we got a good deal. Overall, it was a good experience and liked the people there. More
I came into the dealership looking to potentially buy a 370Z but not sure yet of the options available and issues noted in various online reviews (e.g., rear visibility, hard to read fuel gauge, etc). Walt 370Z but not sure yet of the options available and issues noted in various online reviews (e.g., rear visibility, hard to read fuel gauge, etc). Walter Lyons was very helpful in answering my questions and allowing me to take a sufficiently long test drive to rate the visibility & other issues. He was also very knowledgeable about VDC, immobilizer, the security system, etc. He was able to quickly locate the vehicle with the specs that I wanted and worked with his manager to offer the price that I had budgeted. Working with Walter was a very positive experience that reflected well both on himslef and the dealership. I will be using the dealership for maintenance and strongly recommend them to others. More
My wife and I came in with our one year old son, looking to purchase a new car. We were greeted warmly, and did not wait long at all before Walter came out and introduced himself. We went over our expectati to purchase a new car. We were greeted warmly, and did not wait long at all before Walter came out and introduced himself. We went over our expectations, and what we were hoping to leave with. Walter was very upfront with us, and met all our questions with concise answers. Kevin, the finance officer, worked with what we had, and in the end, we drove off the lot with a brand new Nissan Rogue, and were very impressed that they were able to match our needs. We would absolutely recommend Herb Gordon Nissan to anyone looking to buy a new Nissan. More
A great experience. As a returning satisfied customer from about eight years ago, I was pleased to find the same quality of care, attention and responsiveness from features to pricing; from color to timi from about eight years ago, I was pleased to find the same quality of care, attention and responsiveness from features to pricing; from color to timing - everything revolved around my needs. My sales person Walter Lyons is a great listener and works hard to accommadate every request. Both he and Kevin made the overall sales experience positive. Justin is not only quick and competent with the finance paperwork but very personable. I feel I made a good choice in purchasing a Nissan at Herb Gordon. More
There was no pressure. We told them what we wanted. They found a truck that fit the description, had it brought to the show room. We told them what we could pay and they accepted our situation without They found a truck that fit the description, had it brought to the show room. We told them what we could pay and they accepted our situation without trying to squeeze a higher price. Good, solid [not fancy] professionals. More
This was one of the best car buying experiences I’ve had. I started by building the vehicle I wanted (Rouge SL) on the Nissan web site and submitted it for a quote from several dealers. Herb Gordon was the f I started by building the vehicle I wanted (Rouge SL) on the Nissan web site and submitted it for a quote from several dealers. Herb Gordon was the first to respond back, specifically Muna Chongo. I then went to Herb Gordon and spoke with Muna and took a test drive (what a great personable guy to work with…..lots of fun conversation). I did go to another dealer who had the exact Rouge I was looking for, but they were way to high pressure, going back and forth on price and each time needing a manager’s approval, then trying to sell me maintenance options that I didn’t want. Needless to say I walked out and went back to Herb Gordon. There was absolutely no high pressure from Muna and the Herb Gordon staff (Kevin, Larry and the financial guy). They worked with me to get the price where I wanted it, found and transferred the car to their location. It seemed that it was all about me, not them! If you want a hassle free experience at a fair price, go see the staff at Herb Gordon………….I’ll go back the next time I’m in the market! Vic B More