Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
We used Auto Trader to find the vehicle we wanted at several dealers. After a huge disappointment over a misleading pricelisting at a dealer in Belair, we headed an hour south to Mile One Herb Gordon Ni several dealers. After a huge disappointment over a misleading pricelisting at a dealer in Belair, we headed an hour south to Mile One Herb Gordon Nissan after I contacted them to verify price accuracy from Auto Trader. We pulled in at 8:00 p.m. and by 9:00 p.m., we were driving off the lot in our new "used" car. Alan Albert had the car prepped when we were on our way, so it was freshly washed and beautiful. I cannot tell you how happy we were with the customer service, the great price, and the speed of the deal. We drove a lot of miles to be misled by the first dealer and the cars were dirty inside and out. Since we had traveled from PA, we were tired, hungry, and not looking forward to a long trip home. The trip turned out to be so much better in our new HHR! More
We had a great car buying experience at MileOne Herb Gordon Nissan. I did extensive research online for a 2010 Nissan Rogue for my wife. I contacted the Internet Sales Teams at several area Nissan deale Gordon Nissan. I did extensive research online for a 2010 Nissan Rogue for my wife. I contacted the Internet Sales Teams at several area Nissan dealers and the quote from Herb Gordon was the both the lowest and the most complete. What I mean by complete is that the quotes I received were for specific vehicles, not just a generic quote for a vehicle with the options that I selected. There was an online profile of each car in their inventory with a picture of the exact vehicle on the lot, all of the installed options listed and a no-haggle Internet price. None of the other dealers' Web sites were even close to the details of the Herb Gordon Web site. I think this will help Herb Gordon going forward as the majority of younger buyers such as myself begin their new car searches online, with this trend only growing in the future. Once at the dealer with met with Muna Chongo, one of the Internet Sales staff. Muna was very helpful and explained the various aspects of the Rogue during the test drive. The price quoted on the Internet was the same price we received when we were at the dealership. We settled on the Rogue after test driving another vehicle that we were considering and headed back to Herb Gordon that two days later to complete the deal. We were in and out within two hours, even with a trade-in. Overall, this was a great car buying experience. I would definitely recommend this dealership to anyone looking for a Nissan in the area. More
This was by far the best dealership I've ever dealt with. I visited 4 other car dealerships during this buying experience and wish Herb Gordon had been the first--I would have saved a lot of time and anguish I visited 4 other car dealerships during this buying experience and wish Herb Gordon had been the first--I would have saved a lot of time and anguish. I purchased a new Nissan Altima. They gave me a good price right off the bat, whereas the others were playing games back and forth. If you're in the market for a vehicle, save yourself some time and hassle by visiting Herb Gordon. The Team treated me like royalty. They really do appreciate your business. I will definitely use them again and recommend them to my family and friends. More
We had a "pre-approval" letter from our bank but Walter and the team were able to get a much better deal for us. He worked very hard to make sure we got the best deal possible and we love our new Xterra! I and the team were able to get a much better deal for us. He worked very hard to make sure we got the best deal possible and we love our new Xterra! I would highly recommend MileOne Herb Gordon Nissan and Walter to anyone looking to buy a new car. More
Excellent experiance - Excellent service! Walter diffenitly went the "extra mile" to help me with my vehicle purchase. I was extremely upset with other dealerships I went prior to my visit at Mile diffenitly went the "extra mile" to help me with my vehicle purchase. I was extremely upset with other dealerships I went prior to my visit at Mile One. I must say that my wife and I are extremely pleased with our new vehicle and it's all due to the patients, and customer service extended to us by Mr. Lyons and the Mile One team. Mr. Lyons gets my highest customer satisfaction rating and I will surley recommend family and friends to him for the future. Thanks Walter - I will see you again! More
This was by far one of the best new vehicle purchasing experiences in my 30 years of buying cars. Some dealerships promise no haggle pricing but fail to live up to the promise. I can say this was not the experiences in my 30 years of buying cars. Some dealerships promise no haggle pricing but fail to live up to the promise. I can say this was not the case with Herb Gordon Nissan. They delivered on the promise with their very first offer. The fact was we were unable to find a better offer within a three state area. On top of the excellent value, the service rendered during the buying experience made us feel as if we were purchasing a high-end luxury vehicle. We are now going on the second week of owning the new car and we have received three follow up calls from Herb Gordon checking on our satisfaction with the purchase. Without a doubt Herb Gordon will be the first dealer we go to for our next vehicle. More
I first spoke to Larry on the phone about buying a new car and off the bat he seemed really helpful and nice. He helped me to get the best price for my car as well as helped me locate the car I wanted. Wh car and off the bat he seemed really helpful and nice. He helped me to get the best price for my car as well as helped me locate the car I wanted. When I got down to Herb Gordon Nissan I was not surprised to find a very helpful sales team as well as a very nice facility. The transaction went as smooth as I could have imagined. I definitely would give this dealership an A+ all around! More
I have never been so pleased with a car dealership. They did everything they could to help me pick out an affordable car that would be reliable to get me from the eastern shore and back. This was also my fi did everything they could to help me pick out an affordable car that would be reliable to get me from the eastern shore and back. This was also my first car purchase and everything went so smoothly. When I'm ready for my next car I know where I'll be going and who I want as my salesman. Thanks Walter! More
This is my second purchase at Herb Gordon Nissan and I have been very pleased each time. Walter is an excellent sales person. He listens and allows the customer to take their time in deciding. I did not have been very pleased each time. Walter is an excellent sales person. He listens and allows the customer to take their time in deciding. I did not feel pressured into buying a car. When I left with my new automobile, I was extremely happy and did not have any regrets. My experience purchasing my new Nissan Armada was just as pleasant as when I purchased my first truck from this dealership. More
The service was great. Walter was very knowledgeable and very respectful or our wishes. He gave us the needed time to make our decisions. There was no haggling and the price was as good as we could have go very respectful or our wishes. He gave us the needed time to make our decisions. There was no haggling and the price was as good as we could have gotten through Costco and we were happy to be at a dealership closer to home. More