Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
HG Nissan will be the only one to get my repeat business. I own 3 Nissan vehicles, all of which were purchased from HG Nissan in Silver Spring, MD. I own a 4th Mile One vehicle that was purchased from Tische I own 3 Nissan vehicles, all of which were purchased from HG Nissan in Silver Spring, MD. I own a 4th Mile One vehicle that was purchased from Tischer BMW. I plan to buy the Juke from HG Nissa when it becomes available in Nov 2010. This is a first class organization from sales to service and exceeds expectations. The sales experience is handled with class and rewards repeat customers for their loyalty. Larry Signola and Van (GM) have been champions during the purchase/negotiation process. Greg Edwards, Service Manager, and his team have provided outstanding customer service during every visit. It is, perhaps, the VIP service that cements my loyalty for HG Nissan. Normally sales departments lay claim to VIP support but HG Nissan service makes me feel like part of the HG Nissan family, one I can trust to guide me on appropriate service needs at all the right times. They have handled tricky warranty issues successfully on my behalf and have on several occasions recommended I wait on performing select service to bundle with other required maintanence that would be a cost savings at a later date. HG Nissan and the entire organization are true ambassadors for the Nissan brand working hard on the front lines to provide an amazing turnkey operation. Thank you for the opportunity to share this positive feedback for HG Nissan. It is my sincere hope that they will be justly recognized for their many achievements. Best, John Tegeris, Ph.D. Managing Director Tunnell Consulting, Inc. cell: 301-996-5102 More
I have just move to the maryland area about two years ago and my vehicles has unfortunately had quiet a few problems. After moving from Florida my Nissan Armada has had a lot of problems from blown transmiss and my vehicles has unfortunately had quiet a few problems. After moving from Florida my Nissan Armada has had a lot of problems from blown transmission cooler lines to Engine problems. George has helped me and kept me up to date at all times. George is a really friendly guy, It really has been a pleasure working with george. I would refer anyone with a nissan to george he is the best. More
This was an absolute wonderful experience when buying a car, that I have ever had! Mr. Lysons was recommended to me about buying a car. I have credit issues, and was really embarrassed to talk or go to ANY car, that I have ever had! Mr. Lysons was recommended to me about buying a car. I have credit issues, and was really embarrassed to talk or go to ANY dealerships becasue of how they normally will treat people with bad credit. I was going to PA to buy a car, and a friend suggested that I try Herb Gordon Nissian. I was not treated bad by anyone or as some other dealerships will quietly send you home and they say,they will call you later. (Which reminds me of being on Bad Blind Date!) Anyway, both Walter and Mark treated me with respect and they were honest with me from the begining!(In which I really appreciated!) I was up front about my credit issues, and all Walter said was that he can help me with a smile. I was also hesitant about speaking with several people. (You know the typical run around that you get from other dealerships.) Mark actually came around and greeted me himself, and explained the next steps of what Walter and Mark were doing. Walter even asked if I would like to walk around or watch TV in their lobby, and I could change the channels. Every step of the car buying process was explained to me in DETAILS, and all questions were answered.(Hey, I even got how long the next step will take!) I had even recommened two other friends that needed both Walter and Mark's help! Words cannot explained to finally have a good experience with buying a car. THANK YOU!! More
Had a rattle in the door of my 2005 Armada that I bought used from them. It was very difficult to reproduce the noise and I had to take it back several time... BUT, they never quit working on it, never tri used from them. It was very difficult to reproduce the noise and I had to take it back several time... BUT, they never quit working on it, never tried to charge me and kept trying to fix it and make me happy until it was properly repaired. The GM Van, Service Manager Rodd and the Technician Joe were all terrific to work with. I highly recommend them! Thank you. More
The staff at Herb Gordon Nissan, in particular Rodd Bowman (Service Mgr) and Keith Hirsch (Service Agent), have consistently provided honest, quality service for our 3 Nissan vehicles. They are easily Bowman (Service Mgr) and Keith Hirsch (Service Agent), have consistently provided honest, quality service for our 3 Nissan vehicles. They are easily accessible by phone or e-mail and demonstrate excellent response time. More
Gustavo did an outstanding job of providing the most information we needed in the shortest amount of time. We were able to make our decision easily with Gustavo's help, patience and guidance. We would information we needed in the shortest amount of time. We were able to make our decision easily with Gustavo's help, patience and guidance. We would not hesitate to return to Herb Gordon Nissan for a future car purchase and would certainly hope to work with Gustavo in as well. More
Ms. Fritz was a "sailor's delight!" She was trustworthy, Ms. Fritz was a "sailor's delight!" She was trustworthy, honest and an extremely nice person. Mr. Sheley was also a "sailor delight!" He is man of sk Ms. Fritz was a "sailor's delight!" She was trustworthy, honest and an extremely nice person. Mr. Sheley was also a "sailor delight!" He is man of skill and I'd trust my car's fate to him at anytime. Herb Gordon Tischer Automotive Group can count on me to be a "customer for life." I'll close by saying Herb Gordon Tischer should be proud to have Ms. Fritz and Mr. Sheley onboard their tidy ship!!!!!! !00% disabled Vietnam veteran Jack (ledru) More
I had a hideous experience in the purchase of my car at Darcars Rockville and opted to have service performed at Herb Gordon, based on a friend's recommendation. It is the best choice and finest service I Darcars Rockville and opted to have service performed at Herb Gordon, based on a friend's recommendation. It is the best choice and finest service I've ever received. It's a pleasure to work with EVERYONE at Herb Gordon, but particularly George. What an amazing experience - service is timely, competent, and pleasant. Wow! More
This dealer was extremely helpful. From the moment I walked through the door, I felt as if I was being taken seriously, they addressed my concerns about getting a new car and helped me find one that wor walked through the door, I felt as if I was being taken seriously, they addressed my concerns about getting a new car and helped me find one that worked within my budget (actually well within my budget) and I couldn't be happier. I met some great people and I think I got a fantastic deal. I would highly recommend this dealer. More
I've bought several new personal vehicles from Guastvo and enjoy doing business with him! Herb Gordon Nissan has excellent sales, finance, and service folks working there. The friends I've referred had al and enjoy doing business with him! Herb Gordon Nissan has excellent sales, finance, and service folks working there. The friends I've referred had also enjoyed their experience with this dealership. I highly recommend them! More