Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
I went in for an oil change and Lynn suggested a service that was overdue and would help with the performance of the truck. She also researched and found that there was a recall on the truck in which there that was overdue and would help with the performance of the truck. She also researched and found that there was a recall on the truck in which there would be additional work needed on the truck since I was effected by the recall. Lynn found that the dealership did not have the part needed to sucessfully complete the recall but took my phone number and called me once the part came in and set up a time for me to bring the vehicle back in for service. She also had a rental car set up for me as well the day I came back to have the truck serviced. All in all this was a very nice visit to the dealership. More
Joe was a very friendly and considerate salesman. He did not pressure us into anything and made us feel like he was concerned with our needs. Joe and Ramesh made the car buying experience enjoyable which is not pressure us into anything and made us feel like he was concerned with our needs. Joe and Ramesh made the car buying experience enjoyable which is not always the case. I would definatly check them out if you are looking to buy. More
I went to Herb Gordon-Nissan yesterday and had the pleasure of working with Joe Wheeler,an honest, forthright,helpful and extremely patient salesman.He worked with me and family and made sure I was sa pleasure of working with Joe Wheeler,an honest, forthright,helpful and extremely patient salesman.He worked with me and family and made sure I was satisfied with my choice. I will recommend Joe to my friends as well as Herb Gordon-Nissan. Thank you Joe,Larry and Mark;you made this a stress-free experience. Carol R. 8/7/10 Once more,kudos to you Joe,you are the best. Brought my car in for detail today,you kept me informed about the time it would take to do so,you also went over the features of the car and made sure I was comfotable and understood the information given to me.Joe,you are the best-one in a million! Carol R. More
I was in the market to purchase a used car for my mother, and I had placed an inquiry on the internet. Joseph Wheeler contacted be quickly, maintained communication, and provided a high level of customer se and I had placed an inquiry on the internet. Joseph Wheeler contacted be quickly, maintained communication, and provided a high level of customer service. He listened to my needs and did not attempt to pressure me to make a sale that was not appropriate for my mother. He took the time to understand and seek the vehicle that matched the discussed criteria and kept me informed since I was a distance away from the dealership. This is a quality that is needed in such a profession becuase I believe that all parties must be happy with the sale long after the car drives off of the lot. Joe's attention to detail and customer care provided me the confidence that he would have been able to take care of my mothers needs within her budget. I would recommend him as a excellent customer service representative, who is a salesman. That is the quality that you want in the sales force. One who sees the customer as a person, not a commission. More
Walter Lyons was excellent: knowledgeable, good listener, sincere, friendly. He took time to show us all the Altimas!! He knew when to let my wife and I discuss our choices without interferin listener, sincere, friendly. He took time to show us all the Altimas!! He knew when to let my wife and I discuss our choices without interfering and he knew when to insert info we needed to make those choices. We left feeling that he was new member of our family. Thanks! Bill "Damani" Keene More
Walter gave us great input on the car while putting very little pressure. He had to go the distance literally (the trim lines we wanted to look at were spread across the dealership) for us to get a look at little pressure. He had to go the distance literally (the trim lines we wanted to look at were spread across the dealership) for us to get a look at all the options we wanted to see. We didn't go to buy (we were still shopping), but, if we buy a Nissan, I'm definitely going back to Walter at MileOne. More
Walter gave us great input on the car while putting very little pressure. He had to go the distance literally (the trim lines we wanted to look at were spread across the dealership) for us to get a look at little pressure. He had to go the distance literally (the trim lines we wanted to look at were spread across the dealership) for us to get a look at all the options we wanted to see. We didn't go to buy (we were still shopping), but, if we buy a Nissan, I'm definitely going back to Walter at MileOne. More
Purchased 2007 Nissan Maxima new from Kevin Jung; wonderful experience. Not many people can walk into a dealership, test drive 2 cars, and negotiate the deal they want in 2 1/2 hours...but I did bec wonderful experience. Not many people can walk into a dealership, test drive 2 cars, and negotiate the deal they want in 2 1/2 hours...but I did because Kevin listened to my requests and knew exactly what I was looking for. He was knowledgeable, personable, professional and respectful. Likewise with all the services performed and some emergency issues that were addressed immediately. George Margelos, who knows exactly how I like things done and sees to it and insures that A.J. is the mechanic that performs the work. All in all, a great dealership who knows how to take care of their loyal customers. I highly recommend Herb Gordon Nissan. Fabulous - all around. More
Called to enquire about a New Nissan Pathfinder online that I saw. Spoke with Walter Lyons who was able to give me a lot of the information I needed about the car over the phone (such as pricing, monthly that I saw. Spoke with Walter Lyons who was able to give me a lot of the information I needed about the car over the phone (such as pricing, monthly payments, promotions, etc). He was extremely helpful. I was able to secure my financing through Nissan.com so once at the dealership, it was quite easy to "seel the deal". Only wait was for Justin in Finance (as there were a couple people buying cars). Justin was also fantastic to work with. Will definitely go back for our next car. More
I have had a great experience with the service department at the dealership. They go out of their way to accommodate the customer. They are honest and the quality of work is excellent. I have had multiple at the dealership. They go out of their way to accommodate the customer. They are honest and the quality of work is excellent. I have had multiple experiences with bring my vehicles to the service department for various services. I always find the service personnel very friendly and courteous. More