Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
We recently leased a new 2010 Nissan Rogue S with the 360 package. Walter did a great job making our leasing experience smooth and pain free. He also got us a great deal on the 360 package. He excelled at package. Walter did a great job making our leasing experience smooth and pain free. He also got us a great deal on the 360 package. He excelled at communicating with very low pressure. We will repeat business in the future. More
I would like to take time and thank Joe Wheeler, Mark Sonn, and Larry Signora for their outstanding service. They made buying a Nissan Altima such a wonderful experience. In all of years of purchasing a Sonn, and Larry Signora for their outstanding service. They made buying a Nissan Altima such a wonderful experience. In all of years of purchasing a car from other competitors, I came out this dealership feeling like a winner. I felt like part of their team. The sales team is very friendly, patient and thoroughly in explaining the details about the Nissan organization and car. Most importantly, Mark made sure my car payments were affordable. I would recommend this team to family and friends. I look forward to purchasing another vehicle from Mile One Herb Gordon Nissan (Silver, MD) in the near future. Again, thanks. - Karen Reddon More
Knew exactly what I wanted- searched the web for best price. This deal was way out in front. Expected some wear and tear for the price. Car was cherry. Transaction was up front- no baloney. Great ca price. This deal was way out in front. Expected some wear and tear for the price. Car was cherry. Transaction was up front- no baloney. Great car, great deal, great dealer, great experience. Next car I'm calling them first. More
Jordan Jenkins provided great customer service from day 1. He was very friendly and personable. He made sure we understood everything and answered all our questions. In all he was very thorough. Also, he u 1. He was very friendly and personable. He made sure we understood everything and answered all our questions. In all he was very thorough. Also, he understood what prices we were comfortable with and worked with us. Overall, Jordan was amazing and we couldn't be any happier with our new vehicle. More
I purchased my Altima in 2008 and have received nothing but excellent service from George Margelos and the entire Herb Gordon staff. I look forward to visiting each time because I am greeted with professio but excellent service from George Margelos and the entire Herb Gordon staff. I look forward to visiting each time because I am greeted with professionalism and treated with respect. They are courteous from start to finish. I highly recommend Herb Gordon and George, my service manager, to everyone. More
I was anticipating that buying a car would be stressful. However, working with Joe Wheeler at Herb Gordon turned out to be the opposite. Joe was up front, helpful and responsive to our needs. He spent a lot However, working with Joe Wheeler at Herb Gordon turned out to be the opposite. Joe was up front, helpful and responsive to our needs. He spent a lot of time with us and seemed genuinely interested in helping us find the right car, within our budget. He made the whole process easy and stress free. Our interactions with Kevin, the sales manager, and Justin, the finance manager, were similar. I would not hesitate to recommend Joe or the dealership to anyone. More
It took a while to get it all done but was worth it. So far, (first day) I love the car. I was looking for a red car but changed my mind when I saw the silver. The dealership is not far from my home which far, (first day) I love the car. I was looking for a red car but changed my mind when I saw the silver. The dealership is not far from my home which is convenient. Everyone there was so happy that I bought the car. Mary Young More
Herb Gordon was one of three Nissan dealers that I found through the USAA Car Buying Service. Kevin Yi, a sales manager, contacted me quickly. I went to Herb Gordon to test drive an Altima, and was fortun through the USAA Car Buying Service. Kevin Yi, a sales manager, contacted me quickly. I went to Herb Gordon to test drive an Altima, and was fortunate to have been greeted by Gustavo, a superb sales associate. He was knowledgeable, helpful, understood my needs, and did not give us a hard sell in any way. Herb Gordon's price was a little higher than some others, but I wanted to give the sale to Gustavo. So I asked if Herb Gordon could lower the price a little, which they did. They were able to get me the exact model and color I wanted within 24 hours. The paperwork was also very efficient and, to my amazement, there was no hard sell with regard to extended warranties and other extras, just a simple offer. I never thought that buying a car could be done with such ease. This was very important to me, because my previous car had been totaled the week before by a driver who ran a red light, and I needed ease and a lot of support. Herb Gordon and Gustavo were wonderful. More
My story has a happy ending solely because of Lynn Fritz. A routine repair became "not so routine" and a mistake was made. Enter Lynn. Her honesty, empathy and committment to satisfying her customers is ama A routine repair became "not so routine" and a mistake was made. Enter Lynn. Her honesty, empathy and committment to satisfying her customers is amazing. As I sat in the waiting room, I noticed Lynn's interaction with other customers. While it's nice to feel special, I could not help but notice how Lynn interacted with every customer, not just me. To err is human, to remedy is divine. Thank You Lynn! More