Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
Very positive experience in buying this vehicle.Everybody went out of there way to make to make the transaction go as smooth as posible.Debbie and JD worked well together as a team to make to complete the sa went out of there way to make to make the transaction go as smooth as posible.Debbie and JD worked well together as a team to make to complete the sale.Ramesh was very helpful in completing the deal. Justin finished the paper work in a timely maner knowing I was in a little bit of a hurry.JD followed up a couple of days after the sail to make sure everything was ok. Thanks to everyone. More
I wasn't planning on buying a new car anytime in the next five-to-ten years, but an accident took care of that. Because of that, I wasn't too prepared in advance for this car buying experience, so I was very five-to-ten years, but an accident took care of that. Because of that, I wasn't too prepared in advance for this car buying experience, so I was very glad to find two fabulous dealers to work with. Charlie Miller at Herb Gordon/Mile One Nissan really made the experience as easy and low stress as he could. He was open and friendly, very accommodating, and very easy to deal with. What added even more to the experience was that I never felt like he was treating me differently because I'm female, or a butch lesbian, or when I brought my girlfriend in with me. It's not as big a deal these days, but since I come from Michigan from a time when I experienced a lot of homophobia, all of this added even more to the ease and low-stress experience. During this search I pulled Toyota's from my list of possibles because the dealership I contacted was so inferior, so slow, idiotic and annoying that I didn't even try to find another dealer to deal with, I just took Toyota off my list totally. One last thing, I was buying a Sentra, which is a lower-end Nissan, yet I never felt anything but a valued potential customer. I was offered a test drive of higher-end vehicles, but was never pressured to purchase a higher-end model. I think this is the telling bit—when they're every bit as nice and accommodating to a lower-end buyer as a higher-end one. I would recommend this dealership to anyone, and from me, that's pretty darned high praise. More
Great people, willing to work within my price range. Felt very comfortable dealing with the sales staff...never pressured. Very relaxed atmosphere, great selection of cars. Perhaps I'll be back for th Felt very comfortable dealing with the sales staff...never pressured. Very relaxed atmosphere, great selection of cars. Perhaps I'll be back for that 60,000 dollar GTR when I win the lotto :) Thanks Again! More
This was the best experience that I have had buying a car. Everyone was friendly and very helpful. Muno found the car and Debbie was very happy to show me all of the features as well as answer my quest car. Everyone was friendly and very helpful. Muno found the car and Debbie was very happy to show me all of the features as well as answer my questions. Stephanie explanied all of the paperwork in detail it was great. More
This is my 3rd consecutive Nissan from Herb Gordon. I purchased my first from Kevin Yi,,my second from Ana Nyguyen and my third from Debbie Colt. I have nothing but highest of accolades to pass on about purchased my first from Kevin Yi,,my second from Ana Nyguyen and my third from Debbie Colt. I have nothing but highest of accolades to pass on about these three individuals and the Dealership. I have sent several friends to Herb Gordon who have shared the same experience that I did. This was my first visit to the newly renovated Dealership and I have to admit, a makeover does wonders. I really like the newly created look. Both the exterior and interior with regards to the sales area and the service area. It projects confidence and success. Thanks for making this 3rd purchase as easy as the previous 2. I'll be back, not in two years, but maybe 4 years. I will be there next year when my significant other plans to purchase a new vehicle from Nissan. Thanks again,,, enjoy .... Larry Rocha More
We found Debbie through calling the dealership. She found us an SVU that was perfect - a 2009, used black Pathfinder with only 5000 miles on it. My partner and I had been looking for this vehicle for some ti us an SVU that was perfect - a 2009, used black Pathfinder with only 5000 miles on it. My partner and I had been looking for this vehicle for some time. In addition, as two women buying a car we were especially pleased to find a female salesperson to work with us. Debbie was friendly, down-to-earth, honest and made us feel at home. We are definitly converted Mile One / Herb Gordon customers and will continue to return to the dealership for our future automobile needs. Justin, in the finance department, stayed late to help us through the paperwork and was very friendly and patient. Since leaving the dealership, he has continued to be responsive and attentive. His honesty has also been greatly appreciated and valued - when he says he does not have an answer, he finds the answer and gets back to us immediately. Thanks for a great experience on a cold Saturday afternoon! More
First and foremost, I love my new car. I traded in a Audi a-4 that has nothing on this new altima coupe. I contacted several nissan dealers,online, and by phone, and could have bought the car anywhere. In fa a-4 that has nothing on this new altima coupe. I contacted several nissan dealers,online, and by phone, and could have bought the car anywhere. In fact, Herb Gordon was the only dealership that didn't have the exact car that I wanted. Alan found the car I wanted at another site, had it delivered in the afternoon. I came after work, and was driving the new car out in an hour and a half. Did I pay more? I don't think so, but maybe. Is this dealership worth it? absolutly. More
I just recently purchased a used vehicle from Herb Gordon Nissan. After seeing the listing online, I called and reached Debbie Colt who was a great help from the very beginning. After coming in and test-driv Nissan. After seeing the listing online, I called and reached Debbie Colt who was a great help from the very beginning. After coming in and test-driving, some conflicts arose with how to go about purchasing the vehicle and getting things straightened out on my end. Ramesh, the manager was so very helpful and worked with me more than any other dealer I had visited. This dealership is different from the rest. From the initial phone call to paying for the car and getting tags, everyone at Herb Gordon Nissan was a big help and provided an overall great experience. I will definately be heading back to Herb Gordon for my next vehicle! More
I found the car I wanted on Herb Gordon Nissan's website and when I came to Herb Gordon to see the car it was as described both cosmetically and mechanically. There was no haggling over price and they didn and when I came to Herb Gordon to see the car it was as described both cosmetically and mechanically. There was no haggling over price and they didn't play games with the financing. It was a most pleasant experience. From the time I arrived and test drove two vehicles to the time I left with my new "used" car was about two hours. This was a record for me. This is the thirteenth car that I have purchased in my life and the first used car which I bought for my "Little Brother" who recently turned 16 and will get his license soon. It gives me great pleasure to recommend Herb Gordon Nissan. This dealership is a "10" out of "10". More
we went to two other dealerships and also checked the altima out on line. Herb Gordon Nissan gave us a better price over the phone. we went to the dealership and the price was the same. it took us less t altima out on line. Herb Gordon Nissan gave us a better price over the phone. we went to the dealership and the price was the same. it took us less then an hour to test drive the car do the paperwork and arrange for financing. It was the least stress I ever had buying a car. I highly recommend Herb Gordon Nissan's complete staff. More