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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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October 10, 2021

Sean DaSilva has been tremendously helpful ever since I started going to the dealership a couple months ago. He takes his job seriously and also cares about his customers. He tells you how best to take car More

by Medgine Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva , Brian McCaffrey
Oct 12, 2021 -

Herb Chambers Honda responded

Thank you for these kind words! We look forward to passing along this review to Sean! -Herb Chambers Honda In Boston

October 05, 2021

Absolutely the best customer service at a dealership I’ve ever seen. Thank you Sean!! More

by Coach d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 05, 2021 -

Herb Chambers Honda responded

We're so happy the Herb Chambers Honda In Boston team provided such excellent care to you! Thank you for coming to work with Sean!

October 04, 2021

I went to Herb Chamber for a keyless Key replacement and they were quicker than my original dealer on this service, the person who help me is not on your perferrer list. More

by mvazquez04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
name not on list
Oct 05, 2021 -

Herb Chambers Honda responded

We're so glad our team made this a five-star experience! Thank you for coming to Herb Chambers Honda In Boston!

September 30, 2021

Details on service explanations. Good attitude, patience and friendly. He has answered for my question. More

by Richchan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Herb Chambers Honda responded

Thank you for your review! We're honored to earn your business! -Herb Chambers Honda In Boston

September 18, 2021

I brought my Honda in for service and was only charged for service I needed. I wasn’t added any repairs to the bill I didn’t need. I was explained after the work was completed what was done to my vehicle More

by Beefman81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Sep 20, 2021 -

Herb Chambers Honda responded

This is what we like to hear! We look forward to celebrating your 10th anniversary with the Herb Chambers Honda In Boston in 2022! 🎉

September 17, 2021

I'm always please with the jobs i get done on my car excellent dealer highly recommended . More

by Angella Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Herb Chambers Honda responded

Thank you for recommending our team at Herb Chambers Honda In Boston!

September 16, 2021

Had a quick and easy service with great explanation of it all beforehand. Got exactly what I expected. Great customer service and experience, would recommend More

by lisaei96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Sep 17, 2021 -

Herb Chambers Honda responded

We're happy our team made this a positive experience and earned your business! Thank you for being a Herb Chambers Honda In Boston customer!

August 26, 2021

Sean was professional, quick and took care of my car needs. I was greeted and helped as soon as I walked in on a busy weekend. Thanks to Sean for his excellent customer care service. Will definitely com More

by So
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva (Service Advisor)
Aug 27, 2021 -

Herb Chambers Honda responded

Thank you for taking the time to review your recent visit with us! We're glad to hear that Sean took great care of you & your vehicle and we'll be sure to share this awesome feedback with him. Thanks again for your business and we'll see you next time here at Herb Chambers Honda In Boston!

August 16, 2021

If you want to work with someone that has pride in their job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best d More

by don neuwirth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Aug 18, 2021 -

Herb Chambers Honda responded

Thank you so much for this wonderful feedback, Don - Sean will be thrilled to hear it! We appreciate you trusting the Herb Chambers Honda In Boston team with your vehicle's service needs and we look forward to your next visit. Take care!

August 11, 2021

Very professional, efficient experience. My car had multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties fro More

by rphansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Herb Chambers Honda responded

We appreciate your patience and five-star rating! Susan and our team are glad to have you in the Herb Chambers Honda In Boston family!

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