1,212 Reviews of Herb Chambers Honda - Service Center
I had a pleasant experience at this location. Sean was knowledgeable, conscientious and thorough. My vehicle was serviced in a timely fashion and is running well. knowledgeable, conscientious and thorough. My vehicle was serviced in a timely fashion and is running well. More
I had a great experience with Sean @ Herb Chambers Honda. He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Hon He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Honda Fit from this dealership 16 years ago and I keep coming back because of the quality service. I was most impressed with Sean's technical knowledge and care for the client's needs. Thanks for all your help Sean, you're doing great work there! More
This was my first experience at Herb Chambers Honda of Boston. I was there for a routine service on my 2019 Honda CRV, Oil Change & tire rotation. My appointment was at 915am and when I arrived on time Boston. I was there for a routine service on my 2019 Honda CRV, Oil Change & tire rotation. My appointment was at 915am and when I arrived on time I followed the signage which led me directly to a gentleman outside who politely greeted me. He took some information and since I was a new customer directed me to Sean DeSilvia. Sean processed me into the system, gave me some important information about my vehicle, checked for recalls and could not have been more professional yet personable. He called me when my vehicle was ready and when I picked it up took the time to explain everything in detail. I was very impressed and will be sure to return. The service was done in a timely manner and the customer service was excellent. Everyone I interacted with, especially Sean, was great. Thank you ! More
Sean was amazing in dealing with my issue quickly and politely. He bailed me out when I didn’t have a appointment and rally seemed to care. I appreciate his work and will be a Herb Chambers customer beca politely. He bailed me out when I didn’t have a appointment and rally seemed to care. I appreciate his work and will be a Herb Chambers customer because of his attention to detail and concern. Thank you Sean! More
Today I had to bring my 2019 honda CRV for service and they were so nice, the first thing they noticed my registration was expired since September! But they told me not to worry about it, they helped me w they were so nice, the first thing they noticed my registration was expired since September! But they told me not to worry about it, they helped me with that! (Honestly , I have no idea if this is part of what they are supposed to do! But I was so pleased with not having to deal with the RMV, they took care of the service and they also did the inspection sticker...I only when for service but they went above and beyond what I expect..my service rep was Robert! An extremely nice person and was great to work wifor him! More
I have begun using this dealership for convenience sake. I have had great experiences with all the people in the service area. Last week I came in with a demolished side view mirror. Victor Lopez took ca I have had great experiences with all the people in the service area. Last week I came in with a demolished side view mirror. Victor Lopez took care of ordering the part, and notified me when it came in and was installed in quick order. Victor and I went over the cost of parts and labor and he managed to lighten my load a bit moneywise. He is personable, efficient, and patient, doing the best job for this customer as well as for H. C. Honda of Boston. Thanks, Victor. More
Brought my 2021 crv into herb chambers honda to check out a noise in front left . Victor Lopez service manager was very professional and addressed the issue ordered the part and got it done . I was very plea a noise in front left . Victor Lopez service manager was very professional and addressed the issue ordered the part and got it done . I was very pleased with their professional methods. More
Sean DeSilva and his service crew are cordial and efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s qu efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s questions. More
I love bringing my car for service at Herb Chambers in Dorchester. I had an appointment for next week but took a chance and walked in this afternoon. Nelson was fantastic and his customer service skills a Dorchester. I had an appointment for next week but took a chance and walked in this afternoon. Nelson was fantastic and his customer service skills are top notch. I was impressed with the Lyft service they offer so I could go get my nails done while waiting. And Nelson called to say my vehicle was ready did I need the Lyft to return. I lease my CRV and will most likely lease again when it's time. Always great service and friendly staff at herb chambers on morrisey blvd!! More