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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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December 31, 2021

I had a pleasant experience at this location. Sean was knowledgeable, conscientious and thorough. My vehicle was serviced in a timely fashion and is running well. More

by keb33076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 04, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're glad you had a pleasant visit with Sean & the team here at Herb Chambers Honda In Boston and we hope to see you again next time!

December 30, 2021

I had a great experience with Sean @ Herb Chambers Honda. He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Hon More

by Everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Dec 30, 2021 -

Herb Chambers Honda responded

Everett, we are so happy that Sean could do such a great job for you! Thank you so much for your kind words!

December 29, 2021

This was my first experience at Herb Chambers Honda of Boston. I was there for a routine service on my 2019 Honda CRV, Oil Change & tire rotation. My appointment was at 915am and when I arrived on time More

by surfsidelane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilvia
Jan 03, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience! It was truly our pleasure to serve you and we can't wait to pass along this wonderful feedback to Sean and the team. Thanks for trusting Herb Chambers Honda In Boston with your CR-V, we look forward to seeing you again next time!

December 29, 2021

Sean was amazing in dealing with my issue quickly and politely. He bailed me out when I didn’t have a appointment and rally seemed to care. I appreciate his work and will be a Herb Chambers customer beca More

by John.Osten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DiSilva, Trevor Veerana
Dec 29, 2021 -

John.Osten responded

As stated above Sean DiPina was excellent

December 27, 2021

Today I had to bring my 2019 honda CRV for service and they were so nice, the first thing they noticed my registration was expired since September! But they told me not to worry about it, they helped me w More

by melazamunoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Herb Chambers Honda responded

Thank you for taking the time to leave us your five-star review! We are thrilled to hear that Robert has provided such excellent care to you during your visit! We look forward to seeing you at your next appointment! - Herb Chambers Honda In Boston

December 27, 2021

Professional, effective and efficient. Save my time half an hour earlier! Nice and kind ppl there. More

by Elean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 29, 2021 -

Herb Chambers Honda responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Honda In Boston

December 22, 2021

I have begun using this dealership for convenience sake. I have had great experiences with all the people in the service area. Last week I came in with a demolished side view mirror. Victor Lopez took ca More

by vkropas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Dec 22, 2021 -

vkropas1 responded

Oops! It seems I .missed rating Quality of Work which also should have been rated 5

Dec 23, 2021 -

Herb Chambers Honda responded

Thank you for coming to see Victor and the team! We are so glad we could help replace that mirror for you without the burden of a hefty price tag! We hope to see you for your next oil change at Herb Chambers Honda In Boston!

December 22, 2021

Brought my 2021 crv into herb chambers honda to check out a noise in front left . Victor Lopez service manager was very professional and addressed the issue ordered the part and got it done . I was very plea More

by Cookie_joe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor lopez
Dec 27, 2021 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda In Boston to service your 2021 Honda CR-V! Our service manager, Victor Lopez, was happy to assist you and is here if you have any additional follow-up questions. Thank you again for your business!

December 21, 2021

Sean DeSilva and his service crew are cordial and efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s qu More

by MaryF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva, Brian McCaffrey
Dec 22, 2021 -

Herb Chambers Honda responded

It makes our day to hear this, Mary! We appreciate you taking the time to leave your feedback! Thank you for having confidence in Sean and Herb Chambers Honda In Boston!

December 21, 2021

I love bringing my car for service at Herb Chambers in Dorchester. I had an appointment for next week but took a chance and walked in this afternoon. Nelson was fantastic and his customer service skills a More

by Stand4kidz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Dec 22, 2021 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Nelson at Herb Chambers Honda In Boston! We're honored to receive your support, and look forward to working with you next time!

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