Herb Chambers Honda - Service Center

The staff at this dealership are rather friendly. The office and waiting are were clean office and waiting are were clean More

I want to express the professionalism and exceptional service that is rendered to me at Herb Chambers Honda in Boston in particular by (Sean DaSilva ) Sean has on every occasion provided me with outstan service that is rendered to me at Herb Chambers Honda in Boston in particular by (Sean DaSilva ) Sean has on every occasion provided me with outstanding customer service. In particular he is accommodating, friendly, goes above and beyond to assist me whenever I need to have my car serviced. Not only does he do this for me but I have noticed that he is consistent with all the other customers. When I call the dealership, he is quick to answer his phone and if not will call me back right away. He communicates the status of my vehicle and explains in detail (in a non-mechanical language that I can understand) of that work that is needed to repair my vehicle and is upfront with pricing as to not put a customer in a difficult situation of having to pay for something that was not expected. I have options to go elsewhere for a more economical and convenient location to have my car repaired but I feel not only confident that the work is getting done properly but that the attention and service that I am given by Sean is one that I would not receive elsewhere. He is a true gem and a compliment to your organization and I thank you for having such a caring professional in your shop. Diana F. More

Great service department with well knowledgeable and courteous service tech’s. There’s no problems to get appointments or parts for my 2016 pilot. courteous service tech’s. There’s no problems to get appointments or parts for my 2016 pilot. More

One of the best post purchase service departments I know of ! Thank you Robert as usual awesome service and accommodation always happy to have you guys to work on the car of ! Thank you Robert as usual awesome service and accommodation always happy to have you guys to work on the car More

Sean in the service department is wonderful. He really cares about his customers. Making sure they do everything they can to help us with timing, budget and the right level of service. cares about his customers. Making sure they do everything they can to help us with timing, budget and the right level of service. More

I have been a customer for over 25 years and the service is always excellent. The staff is the best in the business. I have been dealing with Robert Hall (Senior Service Consultant) for that period of time is always excellent. The staff is the best in the business. I have been dealing with Robert Hall (Senior Service Consultant) for that period of time and he is definitely an asset to the company. His outstanding knowledge and expertise in supervising automotive personnel and technicians to ensure their services are of quality standards provided to the customers. Robert always goes the extra mile to make your visit a pleasant experience. More

I had a very poor experience at this dealership. They misdiagnosed my cars issue twice and pushed serivices that I did not need. The manager was condescending and insisted that I my personal knowledge of misdiagnosed my cars issue twice and pushed serivices that I did not need. The manager was condescending and insisted that I my personal knowledge of my cars history was incorrect. We are in market for another car and I have enjoyed our Honda’s but I will travel out of state to purchase a care that is not from herb chambers if I have to. More

My family has purchased 2 cars with dealership and all check ups are done here. check ups are done here. More

Give good service wait times are good they keep you up to date on how repairs are going date on how repairs are going More

No issues. Attentive. Only complaint is length of time No issues. Attentive. Only complaint is length of time waiting while car is being serviced. Would help to have an outlook. No issues. Attentive. Only complaint is length of time waiting while car is being serviced. Would help to have an outlook. More