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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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April 05, 2022

Sean DeSilver is a very knowledgeable service advisor. He is quick, considerate and thorough. I have come there many times and ask for him whenever he is available. His personality is gracious and calm More

by Meema246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Herb Chambers Honda responded

Your review is so nice to see! Thank you for taking the time to leave Sean and the Herb Chambers Honda In Boston team your wonderful review! We look forward to seeing you next time!

April 02, 2022

After a slightly confusing process of check in the experience was fantastic. Quick, polite and had me happy and on my way in no time! More

by Kathleen_mcsherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor - informative, easy to deal with and clear in what was happening. Five stars.
Apr 05, 2022 -

Herb Chambers Honda responded

It's great to hear that, Kathleen! We're so happy we could make this such a positive experience! Thank you for coming to Herb Chambers Honda In Boston!

March 31, 2022

The service that I was provided with was great! Very professional, respectful, resourceful, and polite! Thanks Nelson! More

by TheRanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson C.
Apr 01, 2022 -

Herb Chambers Honda responded

Thank you for the fabulous feedback! Nelson & the team look forward to serving you again in the future! - Herb Chambers Honda In Boston

March 28, 2022

They always do a great job with my car here! Sean took the time to explain exactly what was wrong with my car and what it needed to be fixed. Best of all, my car was done sooner than expected More

by khyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Victor
Mar 29, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Sean and our team at Herb Chambers Honda In Boston! We appreciate your review, and look forward to seeing you next time!

March 26, 2022

Nice place, get service from Sean desilver. He’s a gray guy, great customer service. More

by Ragineb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilver
Mar 26, 2022 -

Ragineb responded

He’s a great guy, great customer service love him

Mar 28, 2022 -

Herb Chambers Honda responded

Thank you for the great review! Sean & the team look forward to your next visit! - Herb Chambers Honda In Boston

March 26, 2022

Quick and fast service for oil change and tire rotation. Victor was very helpful in explaining the required service More

by ytboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Mar 28, 2022 -

Herb Chambers Honda responded

Thank you for coming to see Victor and the Herb Chambers Honda In Boston team! We look forward to assisting you again!

March 25, 2022

I had a wonderful experience at Honda dealership today. My service representative was very helpful and nice. He was very patient. I am very happy with the service I got. More

by Neliempierre.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 28, 2022 -

Herb Chambers Honda responded

Thank you for visiting us here at Herb Chambers Honda In Boston! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future. Take care!

March 23, 2022

Hello I brought my Honda HRV in today for alignment and your Rep Sean ead excellent as usual. He reviews my car history and takes time to go over in detail what should. Be done and when. It is a pleasure More

by Leslieolson315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Herb Chambers Honda responded

We're happy to hear the Herb Chambers Honda In Boston team could make your visit enjoyable! Thank you for coming to see us!

March 22, 2022

Thank you so much Sean! I’ve been to many Honda in the past, but this one in Dorchester I would say is the best. Sean is super helpful and he takes his time to help me out. More

by PTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 22, 2022 -

Herb Chambers Honda responded

Thank you for the fantastic review! We appreciate you trusting the Herb Chambers Honda In Boston team with your service needs and are happy to hear that Sean continues to take such wonderful care of you. See you next time!

March 19, 2022

Yesterday the brake /emission lights stating to bring to dealer illuminated my dashboard! My plans included to travel further out of the Braintree area. Naturally I called dealer right away explaining the More

by karlabrown2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Lopez
Mar 22, 2022 -

Herb Chambers Honda responded

We're glad Victor and Tom helped take care of this and get you back into a safe vehicle, Karla! We know how scary it can be when your vehicle acts up, so we're happy we could help! Thank you for having confidence in Herb Chambers Honda In Boston!

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