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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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August 16, 2024

Service was quick and efficient. Representative was very professional and friendly. I would definitely go back there. More

by Sharon Roper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Herb Chambers Honda responded

Sharon, we're delighted to hear you had a quick and efficient service experience at Herb Chambers Honda In Boston. Thanks for the kind words!

August 14, 2024

They do a very good job in ensuring that what you need is taken care of no matter how long it takes to do it. More

by clyndermoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Aug 14, 2024 -

Herb Chambers Honda responded

Clynder, we're glad to hear that our team at Herb Chambers Honda in Boston took great care of your needs. Thanks for the positive feedback!

August 11, 2024

Robert is always attentive and explanes things really well. I have been a customer for over 20 years. More

by abenton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Herb Chambers Honda responded

abenton1, thank you for your loyalty and kind words about Robert! We're proud to have served you at Herb Chambers Honda In Boston for over 20 years.

August 08, 2024

Nelson was very welcoming when I first arrived. He also made sure that he took care of me and that I was in and out. He was quick and very professional. #TEAMNELSON💜 More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Castillo
Aug 08, 2024 -

Herb Chambers Honda responded

Kathy, we're delighted to hear that Nelson provided you with such efficient and professional service at Herb Chambers Honda In Boston. Thanks for the shoutout!

August 07, 2024

Herb Chambers dealerships are the best around. The service is always excellent and the staff is outstanding. More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 07, 2024 -

Herb Chambers Honda responded

Thank you for the glowing review! We're delighted to hear that our team at Herb Chambers Honda in Boston always provides excellent service We appreciate your support and look forward to seeing you next time!

August 07, 2024

I was helped by Sean Dasilva. I was there for an oil change and he saw that my car had almost no gas. I had a recall for the gas pump, so he told me he can get it done so I don’t More

by LucasG248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Aug 07, 2024 -

Herb Chambers Honda responded

We're glad to hear Sean Dasilva provided such excellent service during your visit at Herb Chambers Honda in Boston. Thank you for sharing your experience and for the five-star rating! Safe driving ahead!

August 06, 2024

Sean was extremely helpful during this visit. He is always willing to answer any questions I may have. He is always thorough in explaining all recommendations needed for my car. More

by dlbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Aug 07, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're glad to hear Sean provided thorough and helpful service during your visit at Herb Chambers Honda In Boston. We appreciate the positive feedback!

August 03, 2024

Great customer service! Sean was very polite and thoughtful and provided a detailed explanation of the services provided. More

by c.bral4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 04, 2024 -

Herb Chambers Honda responded

Thank you for the kind words! We're glad to hear Sean provided excellent service and a thorough explanation at Herb Chambers Honda In Boston. We look forward to serving you again! Safe travels!

August 02, 2024

I had a lost key fob issue that made it impossible to use my car without the alarm going off. Service Advisor Sean DeSilva solved my problem quickly and efficiently and had me back safely on the road in a co More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 02, 2024 -

Herb Chambers Honda responded

Hi Joe! We're glad to hear that Sean was able to resolve your key fob problem so efficiently at Herb Chambers Honda In Boston. Thanks for the recommendation and for choosing us!

July 29, 2024

I recently had my car service at herb chambers Honda. Robert hall, Sean Desilva were extremely helpful as always in meeting all of my service needs. The service manager, Susan, was also extremely helpf More

by Paul Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sean Desilva
Aug 01, 2024 -

Herb Chambers Honda responded

Paul, we're delighted to hear that Robert, Sean, and Susan made your service experience exceptional at Herb Chambers Honda in Boston. Thanks for the kind words and continued support!

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