Herb Chambers Honda - Service Center

Sean DeSilva is always super helpful when I come in. He kept me very informed He kept me very informed More

The service is always great, no complaints here. Nelson always presents with great customer service Nelson always presents with great customer service More

At Herb Chambers Honda, I feel home, the service technician is always on point. Specifically, Sean, he’s very knowledgeable, professional, courteous, and he’s always attentive to his customers. technician is always on point. Specifically, Sean, he’s very knowledgeable, professional, courteous, and he’s always attentive to his customers. More

Friendlier employees needed. Especially in the service department. Cashier was rude, refused to provide carwash coupon Especially in the service department. Cashier was rude, refused to provide carwash coupon More

Went for my oil change and was greeted with warmth, positivity and someone who loves doing the job. I was told my car might take about 2 hrs and instead of waiting g around Sean arrange a shuttle ride positivity and someone who loves doing the job. I was told my car might take about 2 hrs and instead of waiting g around Sean arrange a shuttle ride for me to get my errands done and in the meantime it only took about 45min for my car to be completed! Sean is all about his customers and goes above and beyond! Thank you Sean More

The staff are very pleasant and professional I always feel like they have my best interest in mind feel like they have my best interest in mind More

Always deal with Sean for service. He listens, discusses problem, not condescending and I feel he is honest. He listens, discusses problem, not condescending and I feel he is honest. More

The car gets taken care of. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. More

There was a minor set back but Sean DeSilva apologized and resolved the matter quickly and he was detailed ! and resolved the matter quickly and he was detailed ! More

Robert and the service department did not do any work for 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 h 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 hours when I dropped it off and he assured it will be ready. Robert said he would call me to give an update on my warranty claim (a process that took 20 mins at an another tire shop, not 4 hours). He did not call me for 4 hours nor did he return two of my calls. His associate received my call twice and did not give me any updates as well. I got fed up with the dealership not giving any updates for four hours, so I walked back to see my car sitting in the parking lot as I left it. I wasted 4 hours for no work to get done. More