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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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April 19, 2023

Sean D, was very helpful and attentive. Very knowledgeable and informative. He made me feel comfortable and at ease. I am forever grateful for his kind gesture. He is the best! More

by Fbarbosa09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Apr 20, 2023 -

Herb Chambers Honda responded

Sean and our team appreciate the kind five-star review and are glad you enjoyed your visit! We hope that you return for your next service appointment so we can provide the same level of care! Thank you! - Herb Chambers Honda In Boston

April 19, 2023

Honest to God, you guys really need to get your service act together. I'm not going to tell you how to run your business, but maybe the people who book the appointments should talk to the guys who work on More

by Bill
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Herb Chambers Honda responded

Thank you for the review, Bill. I appreciate you taking the time to share this feedback and will make sure it gets discussed with our team as we work to continually improve the service we provide to our valued customers. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 18, 2023

Great service. Sean DeSilva did a great job. He take care every thing I need. Thank you More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 20, 2023 -

Herb Chambers Honda responded

Thank you for the excellent review! We hope you won't hesitate to reach out the next time Sean & the Herb Chambers Honda In Boston team can be of assistance!

April 17, 2023

Every time I come in the service is perfect and they give you a free car wash More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
Apr 19, 2023 -

Herb Chambers Honda responded

It makes us so happy to read this review, Jay! We appreciate you letting us know that we've provided consistent care and earned your five-star rating each time! Thank you for being part of our Herb Chambers Honda In Boston family!

April 15, 2023

Robert is THE BEST service rep. Facility is great and the time was perfect and on point. More

by ROSEPOND34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers Honda responded

Thank you for the kind review! Robert & the Herb Chambers Honda In Boston team appreciate your support and look forward to serving you again next time!

April 15, 2023

Sean DeSilva and Robert Hall have been fantastic as always throughout my service experience. They go above and beyond to take care of you, answer any questions and ensure you get the best service exper More

by Jake G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Apr 17, 2023 -

Herb Chambers Honda responded

Jake, We are happy to hear that Sean and Robert provided you with fantastic service and went above and beyond to ensure your satisfaction. Your recommendation means a lot to us and we look forward to serving you again in the future! Thank you! - Herb Chambers Honda In Boston

April 14, 2023

Good service I got, thanks Robert D. I will come back this Dealer service again. More

by Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers Honda responded

Thank you for giving Robert & the Herb Chambers Honda In Boston team an opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you again next time!

April 12, 2023

I always have a great experience when working with Herb Chambers. Everyone is friendly and helpful More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 14, 2023 -

Herb Chambers Honda responded

Thank you for your support, Kim! We appreciate your business and look forward to your next visit here at Herb Chambers Honda In Boston!

April 09, 2023

I worked with Shawn De Silva on a long list of repairs to my car. He worked very hard to make sure that anything that was covered under the warranty was taken care of by the warranty. This was great because More

by friendishl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn De Silva
Apr 13, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to leave us a review! We're happy to hear Shawn took excellent care of you throughout this experience and we'll be sure to let him know how much you appreciate his dedicated service. Thanks again and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can assist you with any future automotive needs!

April 09, 2023

always above and beyond car service . Great staff interaction. Sean DeSilva and Victor Lopez have an been awesome help regarding my 2022 Honda Civic Touring sedan (which is a beatiful ca More

by johnnyc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

johnnyc76 responded

thanks for the great service staff and professional work ethic, above and beyond help

Apr 13, 2023 -

Herb Chambers Honda responded

Thank you for trusting Sean, Victor & the Herb Chambers Honda In Boston team with the care of your Civic Touring, Johnny! We appreciate your support and look forward to your next visit!

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