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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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May 29, 2023

Has a very well orchestrated service visit at this Honda Dealer. Sean Desilva did a terrific job orchestrativing and service visit that cost almost $3,000. Ouch! Sean was very professional, well organized More

by john deeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 31, 2023 -

Herb Chambers Honda responded

Sean and the team understand how important it is to maintain your Honda vehicle, John. We hope you reach out to us when you need anything else for your car! Thank you! - Herb Chambers Honda In Boston

May 28, 2023

The dealer at Herb Chamber's did a wonderful job with my car. I highly recommend my family to and friends. More

by Karen.jemmott
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn I give him a 5 star also
May 31, 2023 -

Herb Chambers Honda responded

Thank you for the kind feedback, Karen! We appreciate you recommending Herb Chambers Honda In Boston to your friends & family and hope you won't hesitate to reach out if we can be of service again in the future!

May 27, 2023

Sean Desliva gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time manageme More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 27, 2023 -

Kimberly responded

Sean gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time management. I am looking forward in doing future business with Sean. I truly appreciate Sean work ethics. Sean is that person that will make you leave Honda with a smile.

May 30, 2023 -

Herb Chambers Honda responded

Thank you for trusting Sean with all of your automotive needs, Kimberly! We're honored that you have full confidence in our team and look forward to doing future business with you! 😀

May 26, 2023

Great experience Sean always provides great service! Everything throughly explained & makes sure me as a customer is satisfied. More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 30, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're happy to hear Sean continues to provide you with such excellent service and we'll be sure to share this kind review with him. Thanks for trusting Herb Chambers Honda In Boston with your vehicle's maintenance needs and please don't hesitate to reach out the next time we can be of assistance!

May 26, 2023

I recently had issue with my car battery. Drove to the Honda Herb Chambers in Dorchester, and i was promptly greeted by a advisor named Sean DeSilva. Sean was very knowledgeable and attentive More

by Daniel G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 26, 2023 -

Herb Chambers Honda responded

Thank you for your review, Daniel! We're so happy that Sean provided you with an excellent service visit! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

May 26, 2023

Great friendly service and made sure I was informed about the service options that were available for the year, make and model. More

by stevenburns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Herb Chambers Honda responded

Steven, thank you for taking the time to share the positive experience you had here at Herb Chambers Honda in Boston! We're happy to hear our team provided you with friendly & knowledgeable service and we hope to see you again in the future. Take care!

May 24, 2023

I have my car serviced here regularly. I enjoy working with Sean Desilva. I have full trust and confidence In Sean’s Knowledge. He listens to my concerns. He also gives very clear explanat More

by roescapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 25, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that Sean Desilva was able to provide you with outstanding service at Herb Chambers Honda In Boston. It's always wonderful to know that our team is able to gain your trust and confidence in their knowledge. We appreciate your loyalty and are grateful for the opportunity to serve you.

May 24, 2023

I had my car serviced here for the first time i usually go to the Honda dealer on Rte 1 for service for the past 7 years. I thought i give this dealership a try since i live close. My service advisor was S More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 24, 2023 -

Rochelle responded

Herb Chambers Honda May 24, 2023 Rochelle I had my car serviced here for the first time i usually go to the Honda dealer on Rte 1 for service for the past 7 years. I thought i give this dealership a try since i live close. My service advisor was Sean De Silva and all i can say is that he was very knowledgeable in regards to my car showing examples to me in his car maintenance manual book which gave me a better understanding of my car. He is very polite and was attentive during my visit. His customer service skills are exceptional!!! I will be definitely coming again for another service since i received good service. Marsha j

May 25, 2023 -

Herb Chambers Honda responded

Marsha, thank you so much for giving Sean & the team an opportunity to earn your business! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we look forward to seeing you again in the future. Take care!

May 24, 2023

I had service done on my car 5/22/23 which was my first time here. I usually go to WestRoxbury Honda dealer for the past 7 years. Since i moved close to this location i thought i give it a try. My service More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 25, 2023 -

Herb Chambers Honda responded

Welcome to the Herb Chambers Honda In Boston family, Rochelle! We're so happy that Sean provided you with an excellent service visit! We appreciate you as a customer and look forward to seeing you again next month!

May 21, 2023

Spot On Customer Service from Francis. From Check in to Check Out.Easy In and Easy Out. With Expert Knowledge of My Service Needs More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 22, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with our team at Herb Chambers Honda In Boston! We look forward to seeing you next time, Mario!

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