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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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June 05, 2023

Everyone at the dealership was extremely nice from start to finish. Sean helped us get our A/C fixed. He was understanding and transparent. I would definitely recommend people go to this dealership and Sean More

by Garypaulkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 07, 2023 -

Herb Chambers Honda responded

We are happy to read about your great experience with Sean and our team at Herb Chambers Honda In Boston, Gary! We're glad our team was understanding and transparent while helping get your A/C fixed. Thanks for the recommendation, we appreciate your support!

June 03, 2023

Great crew, always exceptional service! Very communicative, clearly reviewed any and all repairs before work was done. More

by bduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jun 07, 2023 -

Herb Chambers Honda responded

We appreciate your positive feedback! At Herb Chambers Honda In Boston, we pride ourselves on providing exceptional service to our customers and we're happy to have delivered on that promise. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

June 02, 2023

Sean Desilva and the team did a great job, handled everything professionally and courteously. Highly recommend this location because of Sean's service focus and everyone at Herb Chambers Honda of Bost More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 06, 2023 -

Herb Chambers Honda responded

We are thrilled to hear about your experience with Sean and our team, Mike! It is always great to know that our hard work has paid off. Thank you for choosing Herb Chambers Honda in Boston! We appreciate your support!

June 01, 2023

Fast expert advice and service. On time appointments, car ready when promised. Great interaction with service desk More

by Susanconnolly376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 05, 2023 -

Herb Chambers Honda responded

We're glad to hear you've experienced five-star care at our service center, Susan! Thank you for coming to Herb Chambers Honda In Boston!

June 01, 2023

Was there for scheduled maintenance. While a very busy service center, my online appointment was attended to quickly & efficiently by the service advisor Sean DeSilva. Sean explained eve More

by kirschnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 05, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful review! We're happy to hear Sean took such excellent care of you during your visit and we appreciate you taking the time to share this kind feedback. Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service to you again in the future!

May 31, 2023

Well staffed and very helpful, it was easy to walk in and get directions for sales and service More

by dgessner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 02, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate the kind review and hope to see you again in the future!

May 30, 2023

I worked with Sean DeSilva and he is very professional, knowledgeable and trustworthy. It has been great working with him and highly recommend him. More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

We appreciate the shoutout to Sean and our team, BD! It makes our day to know we've successfully provided the best care and we hope to see you for your next routine appointment! Thank you for choosing Herb Chambers Honda In Boston!

May 30, 2023

I just moved to Massachusetts and needed to get the state inspection done on my car. I was able to easily make an appointment online and when I went in, Sean DeSilva was able to help me get in and out quickl More

by ddak85
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share this wonderful review! We appreciate you visiting us here at Herb Chambers Honda In Boston and are thrilled to hear that Sean provided you with such a pleasant experience. Take care and please don't hesitate to reach out if we can be of service to you again in the future!

May 30, 2023

Excellent experience with Sean DeSilva and his colleague at the Service Department. My 10+ years old car failed to start 6 months ago. With Sean's advise, I called AAA to drop my car to dealer's parking lot More

by debin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're happy to hear Sean took such wonderful care of you & your vehicle and we'll be sure to pass along these kind comments to him & the team. Thanks again for the awesome feedback and please don't hesitate to reach out if we can be of service to you again in the future. Take care! - Herb Chambers Honda In Boston

May 30, 2023

I had a pleasure working with Sean Desilva and he is very professional, helpful and knowledgeable. More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for leaving Sean and Herb Chambers Honda In Boston such kind words, BD! We look forward to working with you again during your next appointment!

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