Herb Chambers Honda - Service Center

I just want to take the time to acknowledge the customer service of Sean Desilva. I was very distraught when my wife accidently filled up her tank with Diesel fuel. When the car was brough into Herb Chambe service of Sean Desilva. I was very distraught when my wife accidently filled up her tank with Diesel fuel. When the car was brough into Herb Chambers, I knew that cost was not going to be cheap. Sean, who was the advisor, suggested that I go through my insurance which I never even though of. I contacted my insurance, and a claim was open. Sean made sure he was there to review the work that was needed to get the car working. Sean continued to follow up with me daily which was helpful giving the fact the insurance was dragging its feet. The car was completed but its seem there were more issues than anticipated so we needed the adjusted back for a supplement. Again, Sean made sure that he was available to explain to the adjuster the reason it was necessary. Sean continued to follow up with me daily until the supplement was approved and once it was approved Sean made sure the work was completed in a timely manner. Not only did Sean assist me in saving money be suggesting that I go through the insurance but his attention to details really calmed me during this difficult process. I want to take this time to thank Sean for everything and Herb Chambers will be my first choice of service. Also, Susan Tarquini played a role, so I do want to recognize her as well. I also told everything about Sean so Sean will be very busy. More

I always have the best service when I deal with Robert. He is truthful and sincere, and make sure that you get the best of us. He is truthful and sincere, and make sure that you get the best of us. More

Robert hall is a true professional. Great communicator. During my check in process, Robert coached an employee on a process regarding accuracy of information. His patience and care towa Great communicator. During my check in process, Robert coached an employee on a process regarding accuracy of information. His patience and care towards his coworker shows that he truly cares about the customer having an overall great experience. More

Sean DeSilva is the personification of excellence in service. He is a highly skilled individual. He is knowledgable, capable, and a person of his word. I brought my Honda CRV in because it was making service. He is a highly skilled individual. He is knowledgable, capable, and a person of his word. I brought my Honda CRV in because it was making a very loud noise from underneath the car. Sean worked with the mechanic to have the car diagnosed. Once the issue was identified, he had the parts needed for the repair delivered over night, and ensured that the car was repaired promptly. I had the car back in 1 day!! This completely blew me away! Above and beyond. Thank you once again Sean!! -Arthur More

Dealership has been taking care of my vehicle for over five years now. Overall good five years now. Overall good More

I want to take a moment to express my gratitude for the excellent service I received for my brand new Honda CRV 2023 car today from your team, especially Sean Di Silva, the engineer, and the receptionist. excellent service I received for my brand new Honda CRV 2023 car today from your team, especially Sean Di Silva, the engineer, and the receptionist. The level of professionalism and quality was outstanding. Thank you! More

3 1/2 hours to get an oil change is ridiculous I think too much confusion and lack of proper communication amongst works at herb chambers. too much confusion and lack of proper communication amongst works at herb chambers. More

Everyone was professional and patient with me as far as explaining the situation of my car. explaining the situation of my car. More

Good idea to have an early morning appointment to be taken care of without delay. Sean DeSilva went over all points with me and got me on my way in record time. taken care of without delay. Sean DeSilva went over all points with me and got me on my way in record time. More

Sean was excellent. Very thorough and explained exactly what it expect and the price. Will be back for next service. Very thorough and explained exactly what it expect and the price. Will be back for next service. More