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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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June 30, 2023

Helpful staff and friendly. Got me in and out when I was getting headlights (led) done. Thank you for looking out More

by Dawna
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Honda responded

Dawna, thank you for the kind words! We're glad our staff could assist you with your headlights and get you in and out quickly. We appreciate your support and hope to see you again at Herb Chambers Honda In Boston!

June 30, 2023

Herb Chambers Honda is great! They are always willing to help customers understand the services they are receiving. More

by AROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Jul 03, 2023 -

Herb Chambers Honda responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Honda is always there to assist you. Your support is much appreciated and we look forward to your next visit!

June 30, 2023

Had the pleasure today of meeting w/ Robert H. Thank you so much for everything! Pleasure~ I will see you in 2 weeks More

by West.robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Honda responded

We're glad to hear that you had a great experience with Robert and our team at Herb Chambers Honda in Boston! Thank you for your kind words and we look forward to seeing you again in two weeks. Drive safely until then!

June 29, 2023

I received service after a phone call for an appointment . They helped me even though my appointment wasn’t scheduled ahead of time. More

by Beefman81
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Jun 29, 2023 -

Herb Chambers Honda responded

We're thrilled to hear that we were able to assist you, even without a scheduled appointment. Our team strives in making our customers happy by providing outstanding service. Thank you for choosing Herb Chambers Honda In Boston and taking the time to leave us a positive review. Drive safely!

June 28, 2023

My 2019 Honda Clarity suffered a Power Systems failure while driving in a very heavy thunderstorm. Although the service department was fully booked my service advisor, Sean De Silva, recognized the seriou More

by BikerBob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Jun 29, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're so glad Sean provided exceptional service and went above and beyond to resolve the issue with your 2019 Honda Clarity at Herb Chambers Honda In Boston . We appreciate your loyalty and we'll be here for your future automotive needs. Drive safely!

June 28, 2023

i am writing to compliment sean silva on his usual excellent service. he's always, prompt, healpful and authoritative. he's the only service person there my wife and i want to work with. he's the best More

by no
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Silva
Jun 28, 2023 -

Herb Chambers Honda responded

Thank you for your positive feedback! We're glad to hear that Sean Silva consistently provides excellent service. We appreciate your loyalty and look forward to assisting you and your wife in the future at Herb Chambers Honda In Boston. Have a great day!

June 28, 2023

Thankful for Sean DeSilva. I came here last year and got received pretty mediocre service - what's worse is that they never fixed the car. I came back this year and Sean took c More

by HondaPOS2022
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 28, 2023 -

Herb Chambers Honda responded

Thank you for the review! We're glad to hear that Sean provided you with excellent service during your recent visit. We appreciate your support and look forward to assisting you with all of your Honda servicing needs in the future. Have a great day!

June 28, 2023

Very personable. Did a great job Since you need 15 words…very personable. Did a great job More

by missd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Herb Chambers Honda responded

Thank you for rating us five stars and for the kind words. We hope you visit Herb Chambers Honda In Boston for your next routine appointment! Take care!

June 28, 2023

Herb chambers Boston and Robert Hall my service advisor was excellent and couldn’t be happier with his attention to details and keeping me informed throughout my service visit More

by Jdwong13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Jdwong13 responded

I have been going to Herb Chambers of Noston for over 20 years. They have been exceptional business to deal with from sales to service. Pricing is excellent for both and can’t be more happier. Hopefully I can continue for the next 20+ years. Thank you again!

June 27, 2023

I've had great service from this location. Shout out to Sean DiSilva for excellent customer care. More

by yutian.ling09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean DiSilva
Jun 28, 2023 -

Herb Chambers Honda responded

Thank you for your 5-star rating and review! We're happy to hear that you had an excellent service experience with Sean at Herb Chambers Honda In Boston. We'll see you at your next service visit! Safe travels!

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