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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,347 Reviews

1,347 Reviews of Herb Chambers Honda - Service Center

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January 15, 2024

Dorchester Herb Chambers always has punctual service and no hidden fees—appreciate it—and great customer service (thanks, King Man!). More

by angela_clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
Jan 16, 2024 -

Herb Chambers Honda responded

Angela, it's great to know you had a positive experience with our team at Herb Chambers Honda In Boston. Thanks for your review and we look forward to serving you again in the future! Safe travels!

January 14, 2024

Tony and staff were amazing! My first time to the dealer and was taken care of all the way. I look forward to my next service at Herb Chambers Honda. More

by jamesweston000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
Jan 16, 2024 -

Herb Chambers Honda responded

Hi James! It's great to know that Tony and our team at Herb Chambers Honda In Boston made your first visit a memorable one. We're looking forward to seeing you for your next service!

January 13, 2024

Sean explained everything and reached out numerous times to update me. He and Susan went above and beyond they are a great team. More

by Btlrsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jan 16, 2024 -

Herb Chambers Honda responded

Hi! We're delighted to know that Sean and Susan provided you with excellent service at Herb Chambers Honda In Boston. They'll be pleased to learn they made such a positive impact on your experience!

January 13, 2024

Person who helped me was nice and explained all of the things my car needed. Reason I didn't get five was because that day was cold outside and I felt like the dealer itself was cold too. Otherwise, every More

by LucasG248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Honda responded

We appreciate your feedback and are glad to know that our team was able to explain everything clearly. We're sorry about the temperature issue, we'll definitely look into it for a more comfortable experience next time at Herb Chambers Honda In Boston!

January 13, 2024

Sean DaSilva (Service Advisor), was HONEST, very knowledgeable and actually took me into the garage and showed me which parts needed to be replaced! A GREAT experience! I will be back in the next 3 More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Honda responded

Hi Tom! We're glad to know that Sean was able to provide you with a great experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to seeing you again soon!

January 10, 2024

Sean DeSilva always goes above and beyond for me. I called to get my 30k mile service before a snow storm as I wasn’t going to be driving it for a while. He offered for me to come in that day, and di More

by Tbebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 10, 2024 -

Herb Chambers Honda responded

We're so glad to know that Sean and our team at Herb Chambers Honda In Boston were able to provide you with a great experience! We always strive for the best service possible. Thanks for trusting us with your vehicle, especially before a snow storm.

January 10, 2024

Everything was done in a timely manner, and the car was returned as clean as I brought it in. More

by echrispin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

January 07, 2024

Great service! I can trust my car is in good hands when I need service. More

by Ihsan897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

January 06, 2024

They really help me with my tire it’s a pain in the but especially how expensive it is. More

by Artillerygunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

Hello - we understand how frustrating and costly tire issues can be, and we appreciate your feedback. Our goal is to provide excellent service and support to make your experience as smooth as possible at Herb Chambers Honda In Boston!

January 06, 2024

Very professional and approachable service department. Susan Tarquini, Service Director, met with me and understood my concerns about changing to a new service department after moving to the area. She i More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Jan 08, 2024 -

Herb Chambers Honda responded

It's great to know that Susan and Sean were able to provide you with such a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you with any future service needs!

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