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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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July 29, 2023

I always receive the greatest care from the service department at Herb Chambers in Boston Honda the service reps Bobby and Sean have always been helpful and the service manager. Susan is extremely prof More

by Paul Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva is a great asset to the service about it as well as Bobby Hall and Susan
Jul 31, 2023 -

Herb Chambers Honda responded

Paul, thank you for trusting Herb Chambers Honda In Boston with your service needs! We're happy to hear Bobby, Sean & Susan always take such great care of you and we'll be sure to share this fantastic feedback with them. See you next time!

July 28, 2023

Sean was very helpful, timely and charismatic. He was thorough in ensuring my car is in the best shape before a road trip, and I appreciate his diligence and clear communication More

by Sydney
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 31, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful feedback, Sydney! We're happy to hear Sean took great care of you during your visit and we hope you have a great road trip. Take care and thanks again, from all of us here at Herb Chambers Honda In Boston!

July 28, 2023

Been going to this dealership before they moved from Comm Ave, Robert and Sean has and have continued to take care of me with the upmost professionalism, respect and service! More

by JrCam09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jul 31, 2023 -

Herb Chambers Honda responded

We're happy to hear that Robert and Sean have consistently provided you with top-notch service experiences at Herb Chambers Honda In Boston. Thank you for being a loyal customer! We'll see you next time! Safe travels!

July 27, 2023

Sean Desilva provided the most informative, explicit and necessary information today regarding my service. Normally I am not too interested as service is all the same right? WRONG. I learned a lot today ab More

by ROSEPOND34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jul 28, 2023 -

Herb Chambers Honda responded

We're so glad to know that Sean was able to provide you with a detailed and informative service experience at Herb Chambers Honda In Boston. It's great hearing how proud you are of your CRV! Thanks for the stellar review, we appreciate it!

July 26, 2023

Friendly service, followed up after to make sure my everything was good with the service on my car, and they got me an Uber home so I didn't have to wait all day at the dealership! More

by priyathorat2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 27, 2023 -

Herb Chambers Honda responded

Hey Priya, we're happy to know that our team at Herb Chambers Honda In Boston provided you with a friendly service experience. Thank you for choosing us! We'll see you at your next visit! Safe travels!

July 25, 2023

I have been with Herb Chamber since the mid 1990’s and always have been satisfied. More

by Ilonakuphal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 25, 2023 -

Herb Chambers Honda responded

Thank you so much for your loyalty and continued support since the mid-1990s. We truly appreciate that you are satisfied with our services at Herb Chambers Honda In Boston!

July 25, 2023

It was nice experience and Robert being my service adviser was very professional and called to let me know my car was ready. More

by Royce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Herb Chambers Honda responded

Hey Royce, Thank you for the 5-star rating! We're pleased to hear that Robert had a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to serving you again in the future!

July 24, 2023

Sean provided the best service I've experienced at a dealership to date. He explained step by step what would be done to diagnose my AC (I learned a lot about how they work from him) and had it fixed wi More

by vacuum42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jul 24, 2023 -

Herb Chambers Honda responded

Thank you for the positive review! We're glad to hear that Sean provided excellent service and went above and beyond to fix your AC. We appreciate your recommendation, and we'll be here whenever you need us next! Have a great day! - The Herb Chambers Honda In Boston Team

July 24, 2023

Robert D was great! Very polite, Clear, and got the job done! He was very helpful. More

by Linda.okar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert D
Jul 25, 2023 -

Herb Chambers Honda responded

Hi Linda! Thank you for your wonderful feedback regarding Robert's assistance at Herb Chambers Honda In Boston! We are delighted to hear that he provided excellent service and made a positive impression on you. Safe travels!

July 23, 2023

I have always brought my car here from the time it was new. The associates and service mechanics couldn’t be nicer. Got 4 new tires and a blanket for the catalytic converter, wiper blades. Car runs great! More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 25, 2023 -

Herb Chambers Honda responded

Thank you for the great review! We're so glad to hear that our team at Herb Chambers Honda In Boston provided excellent service and took care of your car. Drive safely, and we look forward to assisting you in the future!

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