Herb Chambers Honda - Service Center

They gave good friendly service and was very helpful in every way to fix my problem. I will recommend them to anyone who needs good service. every way to fix my problem. I will recommend them to anyone who needs good service. More

Building needs to be updated, a better waiting area, an area to buy food and better Wifi. area to buy food and better Wifi. More

Lotta needed maintenance work carried out successfully. Overnight work necessitated dealer providing complementary Lyft rides for me. Only fly in the ointment was a new battery was installed before they di Overnight work necessitated dealer providing complementary Lyft rides for me. Only fly in the ointment was a new battery was installed before they did the required inspection for an updated inspection sticker: Consequently I’ve got to go back there again, within two months! More

I would like to recognize the efforts of Sean DeSilva who was my service advisor. was my service advisor. More

Above and beyond customer service/care, as always! Nelson Castillo is very professional, caring and personable 😁👍 Nelson Castillo is very professional, caring and personable 😁👍 More

Service Advisor Sean DeSilva is excellent and very professional. He has in-depth expertise with Honda vehicles, and he takes the time to go through your service history to give you an accurate and hon professional. He has in-depth expertise with Honda vehicles, and he takes the time to go through your service history to give you an accurate and honest assessment of what service items your vehicle needs. I keep going back to this particular Herb Chambers service center because of Sean. More

Honda service at the Dorchester dealership is outstanding. Even when I was leaving the parking lot, a staff member sitting outside got up to help me navigate my way out. And the Lyft service was outstanding. Even when I was leaving the parking lot, a staff member sitting outside got up to help me navigate my way out. And the Lyft service was fast and efficient. Servicemen Tony and Sean, experts in their field,keep you updated and informed. More

Everyone is knowledgeable and very friendly, my service was completed in a reasonable amount of time was completed in a reasonable amount of time More

I was going here for service since 2021. After 2 years of going here, my Honda CRV's LED tail lights had an issue. Since the vehicle was still under warranty, I went there to check this out. After 2 years of going here, my Honda CRV's LED tail lights had an issue. Since the vehicle was still under warranty, I went there to check this out. The manager mentioned that there will be a diagnostic fee associated with the check up and if the issue was due to manufacturing default then it will not be billed to me but to Honda. However, the document that she asked me to sign didn't have this specified. When I insisted about that she mentioned that it in the owner's manual. And she rudely stated that I can take my business elsewhere. I was appalled by her behavior, and this discrepancy in what she was stating vs what the document mentioned. More