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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,345 Reviews
Call Service Center (617) 731-0100

1,345 Reviews of Herb Chambers Honda - Service Center

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April 22, 2024

Knowledgeable and thoughtful staff! Though sometimes it takes a while, the staff keeps you informed and does their best to get you in and out in a timely matter. More

by chloe.fimlaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Jackson
Report | Print
Apr 23, 2024 -

Herb Chambers Honda responded

We're glad to know you found our team at Herb Chambers Honda In Boston knowledgeable and thoughtful. We always aim for efficiency while keeping customers informed, so your feedback is much appreciated!

April 22, 2024

Sean was exceptional and handled our car issues with ease. This is a place we’d definitely come back to for future car maintenance. More

by Learie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Apr 22, 2024 -

Herb Chambers Honda responded

Learie, it's great to know that Sean was able to assist you during your recent visit here at Herb Chambers Honda In Boston. We look forward to seeing you for future maintenance!

April 20, 2024

I was very happy with Sean DeSilva's service. He explained and went over the suggested service options in detail including battery and brakes and I felt he was trustworthy. I would return for ser More

by ahk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Apr 22, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean provided you with detailed and trustworthy service at Herb Chambers Honda In Boston. We appreciate your feedback, and look forward to seeing you for future services!

April 19, 2024

Everything was fast and easy great service! Car was done quick thank you! Didn’t have to wait More

by sodanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Apr 22, 2024 -

Herb Chambers Honda responded

Hi Danny! Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us at Herb Chambers Honda In Boston. Our team works hard to provide top-notch service, and it's fantastic to know that you're satisfied with the speed and quality of our work.

April 14, 2024

The dealership is a bit small but temporary during the renovation. Service is always good but it takes a while. Robert who checked me in was great - as always! More

by Mermaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Honda responded

Hi Mermaid! Thanks for your patience during our renovation at Herb Chambers Honda In Boston. We're glad to know that Robert and the rest of our team continue to provide you with great service, even if it takes a bit longer than usual. Appreciate your feedback!

April 14, 2024

Ive purchased two Honda's from this Dealership. From the Sales to Service Everyone is helpful and they provide excellent service. More

by Eyerob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva 5 Stars, DJ Jackson 5 stars
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Apr 16, 2024 -

Herb Chambers Honda responded

Hi Rob! We're delighted to know that you had positive experiences with both our sales and service teams at Herb Chambers Honda In Boston. Thank you for choosing us twice! We look forward to continuing the excellent service in your future visits.

April 13, 2024

They went out of their way to take care of me when I arrived after closing. More

by Lcronkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Herb Chambers Honda responded

Hi L C Ronkel! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 13, 2024

Congratulations for continuing to do super awesome service on my 2018 Honda CRV. I love to keep up with the routine maintenance. Sean DeSilva and the Team are on top of keeping customers happy. More

by Ricardo Tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Apr 16, 2024 -

Herb Chambers Honda responded

Hi Ricardo! We're delighted to know that Sean and our team at Herb Chambers Honda In Boston have been able to provide top-notch service for your 2018 Honda CRV. Thanks for keeping up with the routine maintenance and sharing this wonderful review!

April 11, 2024

I always have a great experience at the dealership! Sean DeSilva handled everything perfectly from start to finish. He always takes the time to explain every detail about my vehicle so I understand eve More

by Stephanie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Report | Print
Apr 11, 2024 -

Herb Chambers Honda responded

Stephanie, thank you for trusting the Herb Chambers Honda In Boston team with your loyal business! We're happy to hear that Sean always takes excellent care of you & your vehicle and we'll be sure to pass along these kind comments to him. See you next time!

April 10, 2024

Sean was outstanding with his customer service and respect. Everyone was pleasant and the dealership was clean. More

by Lizkane1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Denisse Medina
Report | Print
Apr 11, 2024 -

Herb Chambers Honda responded

Liz, we're glad to know Sean and the team at Herb Chambers Honda In Boston provided you with outstanding service. Thanks for noticing our clean dealership too!

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