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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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December 06, 2023

Great customer service and very helpful and patient. I really appreciated Sean helping me recently with service for my car. I recommend this dealership to all my family and friends. Thank you so much Se More

by Elijah A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Dec 07, 2023 -

Herb Chambers Honda responded

Elijah, it's fantastic to know that Sean and our team at Herb Chambers Honda In Boston provided you with great customer service. We appreciate your recommendations! Enjoy the ride in your serviced car!

December 04, 2023

No one ever wants to deal with car service but Sean, DJ, Tom and so many others make it as close to being a massage as possible. The stress of car stuff just melts away and I am always so grateful to them f More

by sarahseaside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Sean DeSilva
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Sarah! We're so glad to know that our team at Herb Chambers Honda In Boston could make your car service experience stress-free and enjoyable! Your kind words about Sean, DJ, Tom, and the rest of the crew are much appreciated. Thanks for choosing us - we look forward to serving you again in the future!

December 03, 2023

They have great customer service,I truly appreciate the way they treated me. They took care of my needs ,also provided me with a ride pick up when my car was ready, excellent service More

by Ladivaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any one who interacted with me was nice
Dec 05, 2023 -

Herb Chambers Honda responded

We're delighted to know that you appreciated our customer service at Herb Chambers Honda In Boston. We always aim to provide excellent care and convenience for all of our customers. Thanks for the feedback!

December 03, 2023

Sean was professional and accurate in every aspect, thankfully for reps like Sean. Thank you! More

by joycelyn.d.meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Joycelyn! Thank you for leaving us this five-star review and kind words about Sean from our service team at Herb Chambers Honda In Boston! We'll see you next time!

December 03, 2023

The service provided at this Dealership was amazing. I went in for a state inspection sticker and the service advisor, Robert Hall, was very quick and prompt to tend to my vehicle. He provided outstandi More

by DairithGonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Dairith! It's great to know that Robert provided you with such a detailed and efficient service at Herb Chambers Honda In Boston. We appreciate your feedback and are here for any future needs!

December 03, 2023

The staff was professional and the work was done in a timely manner. Overall a very good experience. More

by korianson310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Dec 05, 2023 -

Herb Chambers Honda responded

Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

December 02, 2023

Nelson and the service staff are always super friendly and helpful! I’m Very satisfied with my service I was in and out within the hour and i called last minute for an oil change. More

by Rs0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Dec 04, 2023 -

Herb Chambers Honda responded

We're glad to know that Nelson and our service staff at Herb Chambers Honda In Boston were able to assist you efficiently, especially with a last-minute request. Thanks for the review!

December 02, 2023

Sean was great to work with. He is very informative, helpful, and down to earth. Highly recommend More

by leahdaly1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 04, 2023 -

Herb Chambers Honda responded

Thank you for coming to see Sean and the team! We look forward to assisting you again soon! - Herb Chambers Honda In Boston

December 01, 2023

I have my 2017 Honda Pilot service at Herb Chambers Honda of Boston. My car is having an issue of the transmission. There is a message on the dash board said transmission system problem. Sean DeSilva is my s More

by wlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 01, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to diagnose and fix your transmission issue promptly. It's great that the extended warranty came in handy! We appreciate your trust in us for servicing your 2017 Honda Pilot, thank you!

December 01, 2023

I like the way you guys treat the customer keep going guys never change thank you More

by a.desarmes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're committed to providing an excellent customer service experience at Herb Chambers Honda In Boston. We appreciate your loyalty and see you again! Safe travels!

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