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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews
Call Service Center (617) 731-0100

1,212 Reviews of Herb Chambers Honda - Service Center

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January 22, 2024

Hi, my name is Amaka. Excellent is the word to describe my experience with the Herb Chambers Honda. Mr Robert’s help and assistance was above and beyond, keep it up. Th More

by amaka.p.ozonma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Herb Chambers Honda responded

Hi Amaka! We're delighted to know that your experience with Herb Chambers Honda in Boston was excellent! Your kind words about Robert's assistance are much appreciated. Thank you for choosing us and sharing this positive review!

January 22, 2024

Good service no problem nice staff would buy another car from here’s thanks you More

by gbynoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Herb Chambers Honda responded

Thank you for the review. If there's anything we can do to make your next experience a five-star one, we would appreciate the feedback. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

January 18, 2024

Sean desiva treated us good and with respect and professionalism service he does a good job we give him the highest score we will always come there for our car thank you More

by James and Ellen macpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Report | Print
Jan 18, 2024 -

Herb Chambers Honda responded

James and Ellen, it's great to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We appreciate your high score and look forward to seeing you again for all of your car needs!

January 16, 2024

Nelson was very helpful and pleasant with my recall questions regarding my Honda and it was very quick and easy process More

by sheryssewhitehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jan 17, 2024 -

Herb Chambers Honda responded

Hi Sherysse! We're glad to know that Nelson was able to assist with your recall questions at Herb Chambers Honda In Boston. We aim for quick and easy processes! Thanks for the review.

January 16, 2024

I always have a good experience at the dealership. The staff is friendly and keep me informed of the status of my car. More

by David Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Herb Chambers Honda responded

David, we're glad to know you always have a good experience at Herb Chambers Honda In Boston. Our team appreciates your feedback and looks forward to assisting with any future needs!

January 15, 2024

Dorchester Herb Chambers always has punctual service and no hidden fees—appreciate it—and great customer service (thanks, King Man!). More

by angela_clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
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Jan 16, 2024 -

Herb Chambers Honda responded

Angela, it's great to know you had a positive experience with our team at Herb Chambers Honda In Boston. Thanks for your review and we look forward to serving you again in the future! Safe travels!

January 14, 2024

Tony and staff were amazing! My first time to the dealer and was taken care of all the way. I look forward to my next service at Herb Chambers Honda. More

by jamesweston000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Yuen
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Jan 16, 2024 -

Herb Chambers Honda responded

Hi James! It's great to know that Tony and our team at Herb Chambers Honda In Boston made your first visit a memorable one. We're looking forward to seeing you for your next service!

January 13, 2024

Person who helped me was nice and explained all of the things my car needed. Reason I didn't get five was because that day was cold outside and I felt like the dealer itself was cold too. Otherwise, every More

by LucasG248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Herb Chambers Honda responded

We appreciate your feedback and are glad to know that our team was able to explain everything clearly. We're sorry about the temperature issue, we'll definitely look into it for a more comfortable experience next time at Herb Chambers Honda In Boston!

January 13, 2024

Sean explained everything and reached out numerous times to update me. He and Susan went above and beyond they are a great team. More

by Btlrsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
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Jan 16, 2024 -

Herb Chambers Honda responded

Hi! We're delighted to know that Sean and Susan provided you with excellent service at Herb Chambers Honda In Boston. They'll be pleased to learn they made such a positive impact on your experience!

January 13, 2024

Sean DaSilva (Service Advisor), was HONEST, very knowledgeable and actually took me into the garage and showed me which parts needed to be replaced! A GREAT experience! I will be back in the next 3 More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Herb Chambers Honda responded

Hi Tom! We're glad to know that Sean was able to provide you with a great experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to seeing you again soon!

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