Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

Sort by
March 05, 2024

I have had a relationship with the Herb Chambers Honda dealership for over 20 years. The staff have always been professional, knowledgeable and courteous. Sean De Silva has been my service advisor for y More

by randal.walker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Mar 05, 2024 -

Herb Chambers Honda responded

Hi Randal! It's great to know that you had a positive experience with us at Herb Chambers Honda In Boston for over 20 years! We're glad Sean has been able to make your service visits pleasant and hassle-free. Thanks for staying with us all these years!

March 05, 2024

Satisfied with the service, especially my advisor who performed very well. I will come again More

by tzlee63
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 06, 2024 -

Herb Chambers Honda responded

Hi T Z Lee! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

February 28, 2024

I have always had a good experience at this location, 4 years to be exact. But there is something awesome about Mr. Sean DaSilva that makes my visit even better. He is always professional, dedicated, and a More

by skunknutts88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Herb Chambers Honda responded

We're delighted to know that Sean and Sebastian have provided you with such a positive experience at Herb Chambers Honda In Boston! We appreciate your kind words about their professionalism, dedication, and teamwork. Thanks for being a loyal customer - we look forward to seeing you again soon!

February 28, 2024

Very happy all around. Great car. 2020 Honda CR-V. I get all my work done here. Very satisfied More

by Bgbobgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 29, 2024 -

Herb Chambers Honda responded

It's always great to see you and your 2020 Honda CR-V! We look forward to continuing to provide the best care in the future! Thank you! - Herb Chambers Honda In Boston

February 25, 2024

This dealership did a great job repairing / replacing my sway bar links. I did not appreciate the fact that my service technician pushed me for a diagnostic test for $175 - which I declined. I will go to my More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Tom! We appreciate your feedback and are glad to know our team did a great job with the sway bar links. We're sorry for any misunderstanding about the diagnostic test pricing - it's always our goal to provide value in all services at Herb Chambers Honda In Boston.

February 25, 2024

Sean DeSilva always goes above and beyond. He is the only reason why I keep coming back to Herb Chambers. He was working alone on a Saturday when I came in, he did not let the pressure of work More

by guirlaineaugustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Guirlaine! We're so glad to know that Sean's dedication and hard work have made a positive impact on your experiences at Herb Chambers Honda In Boston. We'll pass along the praise! Thanks for staying with us, we appreciate it!

February 25, 2024

Brought a car to get service at the location, The Service advisor was Sean DeSilva, He provided great customer service and was very friendly. He taught me a few things about the car and when it's the perfect More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Richie, we're great to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We look forward to seeing you next time for your vehicle needs! Safe travels!

February 25, 2024

Robert Hall is one of the best employee Herb Chambers Honda Boston has he goes above and beyond on all his customers. Very knowledgeable about his performance and very helpful. More

by Vidsan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Castanella
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Vidsan! It's great to know that Robert was able to provide you with such a positive experience at Herb Chambers Honda in Boston. We appreciate your kind words and look forward to assisting you again in the future!

February 24, 2024

Sean DeSilva took the time to listen to my description of the problem. He also patiently explained what was going on with my car and gave advice on what to look out for in the future. He was VERY detailed, w More

by aroberto06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 26, 2024 -

Herb Chambers Honda responded

Hi, A Roberto! We're glad to know that Sean was able to help you understand the issue with your car and provide useful advice for future reference. Our team at Herb Chambers Honda In Boston always aims to give detailed explanations so our customers can make informed decisions. Thanks for sharing this positive feedback!

February 24, 2024

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate More

by Jinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Honda responded

Hi Jinx! We're glad to know that you consider Herb Chambers Honda in Boston as the best! We appreciate your support and look forward to continuing our service for you. Thanks for sharing your experience with us!

...
17
...