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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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March 13, 2024

Sean DeSilva is the best service advisor I’ve encountered. He’s very knowledgeable, helpful and makes sure that the customer understands what’s going on with their vehicle. I commend him for his More

by Ed C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 13, 2024 -

Herb Chambers Honda responded

Hi Ed C! We're delighted to know that Sean provided you with such excellent service at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to seeing you again for your next appointment!

March 13, 2024

Sean was prompt and courteous from the moment I arrived. He explained exactly what services were performed and made recommendations for future service. Even got a free car wash! Pretty happy with Honda on M More

by MaryF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 13, 2024 -

Herb Chambers Honda responded

Hi Mary F! We're delighted to know that Sean and our team at Herb Chambers Honda In Boston provided you with prompt and courteous service. We appreciate your feedback about the recommendations for future services too! Enjoy that clean car feeling!

March 11, 2024

Robert from service provide excellent service, very professional and pleasant to interact. He took care of my service needs immediately More

by crpandian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Herb Chambers Honda responded

We're glad to know Robert provided excellent service during your recent visit here at Herb Chambers Honda In Boston. We appreciate the feedback and look forward to assisting you again in the future!

March 10, 2024

My experience was excellent. Mr. Sean Desilva was very informative and helpful.will definitely recommend. More

by Vannycoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Mar 11, 2024 -

Herb Chambers Honda responded

Hi Vannycoo! We're delighted to know that Sean provided you with an excellent experience at Herb Chambers Honda In Boston. Thanks for your recommendation! Have a great day!

March 09, 2024

I’m happy because all my questions and concerns were answered in a way that I would fully understand. More

by denangelis03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Herb Chambers Honda responded

Hi Denangelis! We're glad to know that our team at Herb Chambers Honda In Boston was able to address all your questions and concerns. Thanks for sharing your positive experience!

March 08, 2024

Robert made it easy and a simple straightforward process for me. It was so easy!! More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Herb Chambers Honda responded

Hi DP! Thank you for leaving us this five-star review and kind words about Robert from our service team at Herb Chambers Honda In Boston! We'll see you next time!

March 07, 2024

Pleasant and extremely helpful staff. The location is always clean. Quick, prompt and accurate service More

by 1mrs.burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Mar 07, 2024 -

Herb Chambers Honda responded

We're glad to know you found our staff helpful and the location clean at Herb Chambers Honda In Boston. We always aim for quick, prompt, and accurate service! Thanks for your review!

March 07, 2024

Great customer service very friendly. Everyone is will to help. Robert hall is great always smiling and helpful. More

by tweety.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Herb Chambers Honda responded

Hi Tweety! We're so glad to know that you had a positive experience with Robert and the rest of our team at Herb Chambers Honda In Boston. We appreciate your kind words about our customer service, thank you for sharing!

March 07, 2024

Between my Hondas and my Saabs before that I've purchased six vehicles from Herb Chambers over the last 25 years. The service is always good and often great this last visit was OUTSTANDING. SEAN DeSILVA took More

by dan fickes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 07, 2024 -

Herb Chambers Honda responded

Hi Dan! We're delighted to know that Sean and our team at Herb Chambers Honda In Boston were able to provide you with outstanding service! We appreciate your loyalty over the years. Thank you for sharing your experience!

March 06, 2024

Nelson is amazing always taking care of me great customer services he always smiles well explained More

by Sherley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Mar 07, 2024 -

Herb Chambers Honda responded

Sherley, we are grateful for your review. Thank you from all of us at Herb Chambers Honda In Boston!

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