Herb Chambers Honda - Service Center

great service I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price. I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price. More

We are from CT and my daughter is attending grad school in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our in Boston. Unfortunately she had a problem with her CRV while in Massachusetts and was not in the position to bring it home to get worked on at our usual automotive repair shop which is owned by family. I did a search on the internet and found Herb Chambers Honda which was a short distance from where she is living. I called them multiple times between my initial inquiry through completion of the repair and each time the employees were professional and pleasant to deal with. I never felt as though I was being rushed off of the phone or that I was bothering them with my questions. They were able to take her car in for service quickly, finished the job in the time frame that they told me and were right on with their estimate for the cost. Brian in the service department was very helpful and patient and I felt as though he worked hard at getting my daughter's car done so that it was available at a time that she would be able to pick it up. She was very happy to have her car back and thrilled that the car had also been cleaned! Overall it was a very good experience and I would not hesitate to recommend them. More

I have used Herb Chambers Honda both to buy cars (four) and for service and I have always been very pleased with their attentiveness, efficiency, and quality. The cars I've bought have lasted long and need and for service and I have always been very pleased with their attentiveness, efficiency, and quality. The cars I've bought have lasted long and needed only normal service and when I have needed service it's been excellent. Herb Chambers treats his customers in a first-class way with a great waiting room, free coffee, and television for those who want it. The staff is friendly and efficient. I know there is an opinion out there that dealers don't do service well or inexpensively but Chambers rebuts that opinion. More

I came here for a recall service, and the adviser who helped me, Tony, he was a very friendly guy and he was really helpful. He greeted me warmly as soon as I walked in, he gave me all the helpful advise helped me, Tony, he was a very friendly guy and he was really helpful. He greeted me warmly as soon as I walked in, he gave me all the helpful advises, he explained to me in detail of what I need to do for me car and he also put in a special order for the parts for my car. Besides, the quality of work came out good and the job was done on time! I am very satisfied with this visit to Herb Chambers Honda! More

I had a mechanic problem with my car. I thought that I I had a mechanic problem with my car. I thought that I was going to spend several hours at the dealership but Teresa exceed my expectations, she was I had a mechanic problem with my car. I thought that I was going to spend several hours at the dealership but Teresa exceed my expectations, she was able to research and found the best option to fix my vehicle. I was very pleased with the results. More

The service is great and professional. Tony Yuen is responsive and helpful. Along with Susan T, the team performs efficiently and delivers very good customer service. responsive and helpful. Along with Susan T, the team performs efficiently and delivers very good customer service. More

I went in for service and I have to say, I was in good hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of pro hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of professionalism from the beginning, the middle and end of the service process. Ms. Guzman kept in touch with a follow up call a week later to see if everything was to my satisfaction. I was very pleased and will continue to do business with Herb Chambers as I have for 13 years. Thank you kindly, Nestor More

Well I went there with a 7yr. old warranty that expired and was due a full refund if not used.I had not used it and was given a full refund the on the spot.I didn't expect that I was shocked to get this ki and was due a full refund if not used.I had not used it and was given a full refund the on the spot.I didn't expect that I was shocked to get this kind of service!! HIGHLY RECOMMENDED THIS DEALER.THANK YOU! More

Just want to say thank you Mr. Tony (Service Department) to help me everything.. He could explain me everything i want to know. and service wasn't take long time. T. Kantarattanakul to help me everything.. He could explain me everything i want to know. and service wasn't take long time. T. Kantarattanakul More