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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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December 05, 2016

very good and prompt I had hit my car on the rear and I was told what was needed to fix it for the dent and the scratch and it was fixed exactly. More

by mike445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hall
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for leaving us a review and letting us know about your experience with Rob and our Service Department. I'll be sure to tell them about your feedback. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 05, 2016

Oil change/ brakes I have purchased six cars from Herb Chambers since 1983. I have found that both the salespeople and service department is excellent. Sam Deroches is a More

by johanna1663
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza Guzman, Susan Tarquini, Samuel Desroches
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Johanna! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 05, 2016

Great service - pleasant place to wait. Easy to get an appointment and wait times are minimal. Overall a good experience. I would have not problem recommending Honda service center of Bost More

by Marsha Lenhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Marsha, for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Please let us know if we can assist you again in the future. Best, Nick Surdis, General Manager

December 05, 2016

friendly quick service, quick diagnosis and repair I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until More

by davidfoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, David! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Very satisfied The only thing I would recommend is showing the customer the filters that they said needed to be replaced. I had no way of knowing whether this was so More

by BostonMan5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony something....
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell Tony and our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 04, 2016

great experience as before this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also More

by Rui Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Rui, for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 04, 2016

No surprises; easy service visit I had an appointment just for an oil change and tire rotation, which was completed on time. And they also alerted me that the battery life is low and More

by LoyalHondaOwner
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

periodic maintenance i get good service which is why I return and also when I was replacing a Honda Accord with a Honda CRV I choose to purchase from Herb Chambers Honda o More

by Bad Golfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 04, 2016

Excellent service Have been very pleased with the service, beginning with Teresa at the Service desk, who understands what needs to be done and can explain clearly the More

by JulianB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Julian! It is so rewarding to know that Teresa and our Service Department were able to provide you with a excellent service. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Best Dealer I have ever Used I bought my latest car from this dealer because I liked their service so much. I will have to admit that one of the things I really like is that they More

by hrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

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