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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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January 05, 2017

10K checkup and update of computer (recall) Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, t More

by Annie122
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you, Annie! We are so happy to know our service crew was able to accommodate your needs during your service visit. I will look into a Keurig. We wish you many miles of happy driving in your Honda! Happy New Year! Nick Surdis, General Manager

January 04, 2017

Perfect service I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. More

by Melussarross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Door guys are very polite
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with us online and post this wonderful review. We are so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again, Happy New Years! Nick Surdis, General Manager

January 03, 2017

teresa and chambers honda service the best also great customer service in the service dept. teresa is a great representative, giving honest advice and info. my car is out of warrantee but i go More

by marcustrue33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : teresa
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you and Happy 2017! If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Nick Surdis, General Manager

January 03, 2017

Reliability good seevice We've been going to this service center for several years and have been consistently pleased with their performance. The staff is professional, timely More

by Joanne2445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, Joanne! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team! We value your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 03, 2017

I dropped it off and picked it up . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp More

by No
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Herb Chambers Honda responded

Thanks for the feedback! Nick Surdis, General Manager

January 03, 2017

Flat tire x2 I hit a pothole 1 week before Christmas and had two flat tires. Herb chambers of Boston really helped me out. I had my car towed there by AAA. Se More

by Asiddi1056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Herb Chambers Honda responded

Thank you for this feedback! Two flat tires at once can definitely put a damper on the day! So happy to know our team was able to assist and get you back on the road. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy New Year! Nick Surdis, General Manager

January 02, 2017

Service on my 2012 Honda CR-V Excellent service from start to finish. Rapid processing upon bringing the car in, polite service personnel, car returned faster than expected with al More

by David W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, David! Thanks so much. Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 02, 2017

Great Service, Great Staff Love the high-quality service here and the professional staff! This is the one and only place I will go to service my Honda Civic! More

by DP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team. Best, Nick Surdis, General Manager

January 02, 2017

quick but thorough service excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...g More

by weiner1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Yapul, Ren Wint , Alex Perez, Alex Omoregie
Jan 03, 2017 -

Herb Chambers Honda responded

We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! Best, Nick Surdis, General Manager

January 02, 2017

All good - except for vehicle return The repair work was fine and took as long as I have come to expect (about 45-60 minutes more than the salesperson estimates.) - Got a free cup of c More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Bob, My sincere apologies about the coffee and the wait. I will address this with the team immediately. Best, Nick Surdis, General Manager

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