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1,212 Reviews of Herb Chambers Honda - Service Center
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September 28, 2018
Best quality service oil &filter Excellent, well done I recommend to everyone thanks Honda team . Next time I expect the service and professionalism. Keep up the service in the right Excellent, well done I recommend to everyone thanks Honda team . Next time I expect the service and professionalism. Keep up the service in the right levels More
by Car life,2017
Employees Worked With
Samuel Desroches, Tereza Guzman
September 23, 2018
Car won’t start I gave this a high rating due to great customer service. The advisor was very knowledgeable. In am not a mechanic buy in simple terms she explained I gave this a high rating due to great customer service. The advisor was very knowledgeable. In am not a mechanic buy in simple terms she explained what was happening. She reminded me of my oil change and car inspection. Will be returning this week for the inspection. Well job. More
by Perez612
Employees Worked With
Tereza Guzman
September 21, 2018
Good service. I have had good service coming to Herb Chambers, and I hope the good work keeps up. Thank you very much. I'll keep coming. I have had good service coming to Herb Chambers, and I hope the good work keeps up. Thank you very much. I'll keep coming. More
by mplo248
Employees Worked With
I spoke with a service advisor named Tony, but wasn't entirely satisfied with his advice., Tereza Guzman, Keith Banks Obanor
September 21, 2018
Tire plug I made an appointment and got in right when scheduled. They gave me an estimate for the time it would take and the cost, and were right on for both. I made an appointment and got in right when scheduled. They gave me an estimate for the time it would take and the cost, and were right on for both. More
by Popped tire
Employees Worked With
Chris - was at the second desk on the left wall of the service check-in
September 19, 2018
Quick turnaround I went in thinking I only needed an oil change, but Sean informed me it was also time for a tire rotation. Both services and a car wash were done in I went in thinking I only needed an oil change, but Sean informed me it was also time for a tire rotation. Both services and a car wash were done in a short time so I could get back to doing all the other things I needed to do that day. Everything in my car was also checked and an explanation given on the status of all systems. More
by jac
Employees Worked With
Tereza is my usual service person, but it was her day off so Sean D helped me, Tereza Guzman
September 18, 2018
Friendly employees First time Herb chambers customer service was great Thereza Guzman was polite and knowledgeable. It did take a while for just an oil change and a qui First time Herb chambers customer service was great Thereza Guzman was polite and knowledgeable. It did take a while for just an oil change and a quick wash with an appointment other than that service was great!! More
by Holly1120
Employees Worked With
Tereza Guzman
September 16, 2018
Excellent customer service I came in for an oil change and I had my 4 month old with me. The service rep made sure I did not spend too long waiting for the car. I typically leav I came in for an oil change and I had my 4 month old with me. The service rep made sure I did not spend too long waiting for the car. I typically leave the car and come back for it but this time I was unable to. I was very greatful that the rep was able to get me out quickly. More
by Rachelle2018
Employees Worked With
March 04, 2018
Might as well bring sleeping gear for an oil change You can book a 10am slot and still wait 4 hours to get a simple oil change. Been here 3x and each time abs been the same. You can book a 10am slot and still wait 4 hours to get a simple oil change. Been here 3x and each time abs been the same. More
by JaiHoliday
Employees Worked With
January 28, 2018
3.5 hr wait for an oil change. Very dissapointing. Was told 1.5hr wait for oil change and tire rotation on my new car. Was told they would call me. 2.5 hrs later nothing. I had to c Very dissapointing. Was told 1.5hr wait for oil change and tire rotation on my new car. Was told they would call me. 2.5 hrs later nothing. I had to call an ask...’still in the shop’. Went there and another 15 min wait just for them to bring the car around. So disrespectful of my time. Why not just tell me it’s gonna be three hours so I can plan my day...Car was fine but someone left a random dirty cleaning cloth in my car?!? nobody said ‘I’m sorry for making you wait’ once. More
by Customer-2018
Employees Worked With
January 09, 2018
DAMAGED MY VEHICLE I brought in my new (5 months) car for an oil change. And when i got it back there was damaged to the car and i was completely blown off by Susan Tarq I brought in my new (5 months) car for an oil change. And when i got it back there was damaged to the car and i was completely blown off by Susan Tarquini. My car looks like it was backed into and rubbed of against another car. I've recieved great service until today. A car is a BIG investment and for them to damaged it and Susan the service manager to basically tell me to just walk away is unacceptable. She proceed to say that many of their technicians called out and it was chaotic. That is not my problem. My car got hit while your team was servicing it. The preliminary check form I signed showed my car was fine. I just need this fixed. Unacceptable.... More
by Dkiller24
Employees Worked With
Other Employees :
Forest Frangiamore, Nick Surdis, Tereza Guzman
