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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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November 14, 2018

very professional, friendly and prompt I called on Friday and I was able to get an appointment for maintenance the next day. It's always a pleasure to see Tereza Guzman who is always so More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hall, Tereza Guzman
November 14, 2018

Fast, pleasant, and great Chris was very knowledgeable and helpful. The work performed was excellent and I only had to wait a couple of hours in the waiting area. More

by lee3764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

B1 service The service department was able to quickly and efficiently perform aB1 service on my Honda Fit. The service specialist was particularly nice. I would More

by Cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2018

SERVICES I took my car in for an oil change and tire rotation. I was informed my car also needed brakes and rotors. I'd like to thank Susan and Sean for all yo More

by Omar.Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Sean
October 30, 2018

Service The service at this dealership is amazing, they took great care of me and my car. Had my car ready before the expected time frame. Amazing work! More

by GaldE2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Herb Chambers Honda responded

Thank you for your review. Pleased to know that you had a 5-star experience with us and are happy with the work performed. Best, Joel Ginsburg, General Manager

October 23, 2018

Oil change and new tire The customer service was exceptional. Sean’s the man! I went in for an oil change and he found there was a nail in my tire! More

by George Restrepo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Omoregie
Oct 23, 2018 -

Herb Chambers Honda responded

Thank you for your review. Glad we found that nail before it was too late! Best, Joel Ginsburg, General Manager.

October 23, 2018

truely exceptional experience on the recent services Sean is really a professional and knowledgeable representative to work with. He clearly understood my issues and wrote exact service order I wanted. H More

by debin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

Outstanding service I have been a Herb Chambers Honda Boston customer since 1988, and have purchased six Accords there over the years. I always bring my cars to Herb Cha More

by Ken W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
October 13, 2018

Always quick service Always able to get a early morning appointment, service is done fast with no issues, they wash and vacuum car. Very friendly and always reliable. More

by Lindafromboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Every detail of my visit was pleasant and professional Although I was only there to wait for my annual auto inspection, every step from being met at the door, to the intake agent, Fred Fox, to the waiting More

by Rfran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Fox
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