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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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December 14, 2018

Peace of Mind from a Great Service Team My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Herb Chambers Honda responded

Happy to know that we were able to get you in and out, and you are pleased with your experience. Happy Holidays! -Joel Ginsburg, General Manager.

December 11, 2018

Very attentive! I Purchased my 2014 Honda Accord last Nov 2017. Today I brought in for service. Abby (westborough) went above and beyond!! She was amazing! Thank More

by kacapone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abby
December 11, 2018

Good Experience Sean DeSilva was a great customer service person. Picked up and returned car after part of repair service not done on initial visit. Efficient and pol More

by Reita1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean daSilva
Dec 12, 2018 -

Herb Chambers Honda responded

Thank you for your review. Glad you are happy with the service performed and that Sean provided you with great customer service. Best, Joel Ginsburg, General Manager.

December 11, 2018

Sean DeSilva should be commended for his excellent customer service. He kept me informed about my options, and didn't pressure me to make costly repair decisions More

by Nakisha S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva and Susan (manager, I think)
December 06, 2018

Excellent Very good service with comfortable waiting area, great staff to schedule, and go over services with, nice online functionality for scheduling, I feel More

by SANBORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Friendly I brought our company car in for an overdue service. The folks were efficient and friendly. And despite the fact that you have Dunkin coffee thee, I More

by DEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Customer care My first experience with Herb Chambers was not bad at all, the customer service was great. My customer rep name was Sean Mr. Chambers he is a keeper. More

by triple,money2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva, Service Consultant
November 19, 2018

Great! In and out, great service. Not sure what else to add, it was just a regular oil change and maintenance service check up. Great stuff More

by Davebcore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
November 18, 2018

Very good job !!! I received from Herb Chambers by mail an offer of 4 tires for price of 3 and it was a pleasure to get this gift of 4 tires installed at the Herb Cha More

by Anatxagor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Tony Yuen !, Tereza Guzman
November 15, 2018

Excellent service, as always I brought my car in for service on an observed holiday and waited less than five minutes to see and advisor. The process of dealing with him was quick More

by mdotklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 16, 2018 -

Herb Chambers Honda responded

Thank you for your review and I'm glad you are pleased with the service provided. We appreciate your feedback and compliments and hope to have the pleasure of working with you again soon. -Joel Ginsburg, General Manager.

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