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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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February 14, 2019

Good advisers, best mechanical staff ! One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealt More

by Anatoly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tereza Guzman
February 09, 2019

Excellent Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. More

by Leonilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
January 19, 2019

Great service Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn More

by Michbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
January 09, 2019

Service My Service advisor Sean did a fantastic job!!!! Everything great!! One thing I would hope that will be fix is the waiting time while the car is being More

by Vahitk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 10, 2019 -

Herb Chambers Honda responded

Vahit, thank you for your review. I'm glad you had a 5-sar experience with Sean. We look forward to seeing you at your next visit. -Joel Ginsburg, General Manager.

January 01, 2019

Brake repair on short notice Began hearing a scraping noise from rear brake area. I checked what I could and determined no fluids leaking and no obvious dragging parts. Called o More

by PFTPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza Guzman
December 31, 2018

Most responsive service We were so impressed that she callked us to advise that our towed car had arrived and she kept us well updated. We were most impressed and will be bac More

by Suzeqboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
December 31, 2018

It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it More

by Laura K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred, Tereza Guzman
December 30, 2018

Outstanding service We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an es More

by melissa Raleigh-Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hall is also excelkent, Tereza Guzman
December 26, 2018

Great customer service Sean was very informative and helpful. He explained everything and was very patient with me and all my questions. I took He time to show me exactly wh More

by Thankful mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
December 25, 2018

Resolute Service It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I hav More

by MadHatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza Guzman
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