Herb Chambers Honda - Service Center

Honda savers I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of ser I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of service. My service specialist walked me threw step by step of everything that was to happen and he was very professional and explained all other services I look like I need and advised me to bring it in to have it serviced. Thanks Honda for the great work from everyone. More

Very flexible customer service, even better than on Comm Av. I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traff I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traffic both ways, no matter what the hour. More

Was in for a recall and service minder oil change and tire r Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. I opted to wait after learning the work would take roughly 2 hours. The waiting area was comfortable with drink and snack options. I was pleasantly surprised when I was informed my vehicle was ready after an hour. I was given a voucher for a car wash down the street. I was somewhat disappointed to learn that I could not get my navigation maps updated, I needed to do this on my own. For the amount I paid for the vehicle map updates are not an unreasonable request. Overall I would recommend the service department to others. More

They lost car information, may be it is your car next I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I went to valvoline for tire rotation. They did tests in front of me and they told me that the improper replacement of wheel lock with lug nuts lead to damaged wheel studs. Now, I went again to ask them about this issue, however, they do not have any logs of my car being serviced there. On the top of that they are asking me for evidence that it was their fault and now they are asking me to pay for inspecting about the problem with my vehicle that they created. This is neither right nor a respectable way to treat the customer. Staff was trying to help as they remembered me, however, the manager was very rude. This might not be a new thing for them, but I will end up paying for clearing the mess created by them. More

Staff members are really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! More

Friendly and helpful. Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got decent fuel mileage.), but I have found them very friendly and helpful, I'd been going to them for service when they were over in Allston-Brighton, because I liked their service, I decided to stick with them when they moved down to Dorchester. One of the advisers, who knew me, greeted me when I came in, and I only had to wait a few minutes. The new place is surprisingly easy to get to from where I live, but it's best to make an appointment for mid-morning, since the Southeast Expressway traffic can be brutal on both sides. It was worth going to. More

Exceptional Service! Robert Hall always goes above and beyond his job to make sure I am well informed and satisfied with my service. He is always smiling and happy to advi Robert Hall always goes above and beyond his job to make sure I am well informed and satisfied with my service. He is always smiling and happy to advise about any and all things pertaining to my car. No question is ever considered silly by him, no matter how stressed out I am with any warning light on the car. More

Awesome Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 ho Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 hour!!!! Thanks guys see you guys in a few months. More

Same day oil change. Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on progress. Clean waiting area with snacks and drinks. Met expectations. No hassles. Will go back. More

Prefer old location new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great to work with. More